Summary
Overview
Work History
Education
Skills
Timeline
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Bevin Parr

Akron,OH

Summary

Dynamic Process Assistant at Amazon with a proven track record in self motivation and leadership. Expert in optimizing workflows and mentoring teams, enhancing problem-solving capabilities. Recognized for improving inventory accuracy and exceeding ticket resolution speed. A self-starter dedicated to continuous improvement and customer satisfaction, proficient in Microsoft Office.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon
Akron, OH
10.2023 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities in stow and problem solve.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Lead the problem solve departments and the staffing process.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Researched and discovered ways to improve problem solve proficiency.

Inbound Stow Associate

Amazon
Akron, OH
12.2020 - 10.2023

• Ensured customer satisfaction by stowing inventory in a timely manner.

• Joined the inbound problem solve team and learning Ambassador team in March 2021.

• Worked my way up problem solve through all outlets including Damage Land, ISS (Inbound Seller Support), and IOL (Inventory in Odd Locations.

• Trained associates in stow, water spider, IB PS, Damage Land, ISS, and IOL.

• Three years experience investigating selling partner inquiries through direct personal communications in ISS.

• Safeguarding selling partners, customers, and Amazon from fraud, counterfeit, and abuse through inventory investigation in ISS.

• Collaborating with internal business stakeholders and providing them with corrective actions, rectifying defects and providing root cause analyses.

• Locate discrepancies in inventory and correct them.

• Exceeded speed of ticket resolutions in ISS.

• Working both independently and collaboratively to meet ticket quotas, resolve inventory problems, and locate inventory throughout the building.

• Provide quality assurance through my role in Damage Land.

Education

University of Akron
Akron, OH

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Leadership
  • Performance monitoring
  • Supplier relations
  • Continuous improvement
  • Self starter
  • Highly motivated
  • Problem solver
  • Microsoft Office (Excel, Word, PowerPoint, etc)
  • Customer obsessed

Timeline

Process Assistant

Amazon
10.2023 - Current

Inbound Stow Associate

Amazon
12.2020 - 10.2023

University of Akron
Bevin Parr