Beyza Gul Yildirim
Polıtıcıal Science And Public Administration Student
Weymouth,MA
Summary
- Hardworking individual with a strong background in customer service, management, and organizational skills.
- Dedicated to delivering excellence and achieving results in fast-based environments.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Room Inspector
Newport Hotel Group
Hull, MA
06.2023 - 10.2023
- Optimized inventory management by keeping accurate records of supplies used during inspections and reordering when necessary.
- Developed positive relationships with other departments within the hotel, fostering a collaborative work environment.
- Assisted in daily operations to maintain high service standards in a hospitality environmen.
- Maintained records in property management system for room inspections.
Manager
Pi Pizza
Turkey
09.2021 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Supervised staff and oversaw daily perations to ensure smooth workflow.
- Managed inventory,scheduling, and customer relation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
Domino's Pizza
Gloucester, MA
06.2022 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor - Politicial Science And Public Administration
Bridgewater State University
Bridgewater, MA06-2026
Bachelor - Political Science And Public Administration
Canakkale Onsekiz Mart University
Turkey06-2023
Skills
- Social media management and event planning
- Strong organizational and multitasking abilities
- Familiar with Microsoft Office
- Supervising team
- Quality improvements
- Customer Service
Certification
AISEC Sustainable Development Training
Timeline
Room Inspector
Newport Hotel Group
06.2023 - 10.2023
Customer Service Representative
Domino's Pizza
06.2022 - 02.2023
Manager
Pi Pizza
09.2021 - 06.2023
Bachelor - Politicial Science And Public Administration
Bridgewater State University
Bachelor - Political Science And Public Administration
Canakkale Onsekiz Mart University