
Results-driven Location Manager with expertise in customer handling and conflict resolution. Proven track record of enhancing operational efficiency and driving customer satisfaction in fast-paced environments.
Wisetek Solutions Inc
# Basic Audit
Microsoft NAVISION /MICROSOFT DINAMICS NAV/
#Tech Audit
#Verification center
#Refurb Department – CTO (Configure to Order)
Booted each machine into Windows 10 PE Operating System
Repaired Dell, Lenovo, and HP brand Laptops
Loaded Apple Operating System on Apple Laptops
Loaded Windows 10 Pro onto Dell, Lenovo, and HP laptops
Tested Laptops to ensure they are operating properly.
Checked Apple Laptops to ensure that they are not locked from previous owner
#In System Erasure / Wiping Area
Wiped SSD and Hard Drives with certificate using WipeDrive software
Tracked all changes in the computer system to keep records current and accurate.
· Input client information into spreadsheets and company database to provide supervisor with quick access to essential client data.
· Answered questions to clients and supervisors.
Excellent customer handling
Active listening and Communication
Teamwork
Networking
Computer Repairing and Maintenance
Solid Understanding of mobile device and operating system (IOS, Android, Window)