Kenyatta Simmons
Ellenwood,GA
Summary
To secure a customer service position in a reputable organization to expand my learnings, knowledge, and skills, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
Work History
Membership Services Representative
YMCA of Metro Atlanta
Atlanta, GA
10.2023 - Current
- Verified eligibility for membership programs and provided information on benefits.
- Provided superior customer service to members by responding to inquiries and resolving issues in a timely manner.
- Updated system with order specifics and customer details, preferences, and billing information.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Intern
Dekalb Virtual Career Academy
Ellenwood, GA
06.2022 - 07.2022
- Compiled research on the value of entrepreneurship and personal finance
- Completed assigned tasks to expand on findings
- Used findings to test real-world theories to earn high school credit.
Volunteer
Daycare
Conyers, GA
06.2019 - 07.2019
- Helped take care of kids 2-4 yrs
- Of age
- Helped to organize and distribute food to children, assisted during recess and nap time etc
- Read to kids and assisted with restroom breaks
- Cleaned up room at the end of the day.
Education
High School Diploma -
Cedar Grove High School
Ellenwood, GA05.2023
Skills
- Team player
- Patient
- Helpful
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Multitasker
- Membership Processing
- Customer Service
Affiliations
- Red Hat Society
- Future Farmers of America (FFA) - August 2019 to May 2020
- Future Business Leaders of America (FBLA) - August 2020 to May 2021
- National Society of High School Scholars (NSHSS) - April 2022 to May 2023
- Cedar Grove High School Cooking Club - November 2022 to May 2023
Timeline
Membership Services Representative
YMCA of Metro Atlanta
10.2023 - Current
Intern
Dekalb Virtual Career Academy
06.2022 - 07.2022
Volunteer
Daycare
06.2019 - 07.2019
High School Diploma -
Cedar Grove High School
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