Bhargavi Budhagavi Ravi
Charlotte,NC
Summary
Dedicated Amazon Associate with proven skills in customer service, inventory management, and complex problem-solving. Committed to enhancing operational efficiency and boosting customer satisfaction through effective decision-making.
Results-oriented professional with experience in managing team schedules and supporting training initiatives. Known for strong attention to detail and time management skills, contributing to improved workflow and enhanced service delivery in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Amazon Associate
Amazon
Charlotte, NC
09.2025 - Current
- Assisted in daily operations by coordinating team schedules and ensuring workflow efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Managed inventory levels using Amazon's inventory management systems to support product availability.
- Proven ability to learn quickly and adapt to new situations.
- Executed order processing tasks, ensuring accuracy and timely shipment of customer orders.
- Supported training initiatives for new associates, promoting best practices in operational safety and efficiency.
- Collaborated with cross-functional teams to resolve operational issues and enhance service delivery.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Childcare Assistant Teacher
Momentum Early Childhood
Milwaukee, WI
02.2023 - 06.2024
- Assisted in implementing age-appropriate learning activities and educational programs.
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Supported daily classroom operations, ensuring a safe and engaging environment for children.
- Fostered positive relationships with children, encouraging social and emotional development.
- Collaborated with lead teachers to assess student progress and adapt lesson plans accordingly.
- Communicated effectively with parents regarding children's development and classroom activities.
- Observed children's behavior, documenting significant developments to inform teaching strategies.
Independent Study and Skill Enhancement
Self
03.2014 - 10.2015
- Technical Upskilling: Conducted self-directed study in software quality assurance and manual testing methodologies to maintain industry knowledge.
- Test Automation Study: Completed advanced self-led training in Selenium WebDriver to transition manual testing expertise into automated environments.
- Framework Architecture: Gained proficiency in designing Data-Driven and Keyword-Driven frameworks to improve test coverage and execution speed.
- Test Automation Study: Completed advanced self-led training in Selenium WebDriver to transition manual testing expertise into automated environments.
- Framework Architecture: Gained proficiency in designing Data-Driven and Keyword-Driven frameworks to improve test coverage and execution speed.
Manual Software Tester
Citibank
Chennai, India
01.2012 - 02.2014
- Involved in Writing Test cases based on the requirements of banking and insurance domains.
- Design the Test scenario, test data, traceability matrix.
- Involved in Database testing, Wrote SQL Queries to extract the reports from mainframes and tested the front end to verify the data followed iterative methodology.
- Engaged in user acceptance testing (UAT) sessions to validate software solutions against business needs and user expectations.
- Tracking the test results and report defects. Prepare the Bug report and effectively report the bug to developers
- Participated in Agile ceremonies, contributing insights on quality assurance processes and continuous improvement initiatives.
Education
Associate of Science - Maths,electronics And Computer Science
Osmania University
Hyderabad, India04-2007
High School Diploma -
Buds And Flowers High School
Hyderabad, India04-2004
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Leadership qualities
- Decision-making
- Complex Problem-solving
- Work Planning and Prioritization
Certification
Introduction to child care profession
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Amazon Associate
Amazon
09.2025 - Current
Childcare Assistant Teacher
Momentum Early Childhood
02.2023 - 06.2024
Independent Study and Skill Enhancement
Self
03.2014 - 10.2015
Manual Software Tester
Citibank
01.2012 - 02.2014
Associate of Science - Maths,electronics And Computer Science
Osmania University
High School Diploma -
Buds And Flowers High School