Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Bhavik Patel

San Antonio,TX

Summary

Personable Medical Assistant bringing 4 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Assistant

Village Medical
Helotes, TX
01.2019 - Current
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Contacted medical facilities to schedule patients for admission.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared treatment rooms for patient examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Handled general office duties to support administrative staff during peak hours.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Collected samples from patients for laboratory testing purposes.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Manager

Baskin Robbins Ice Cream
San Antonio, TX
03.2007 - 03.2020
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Education

Bachelor of Science - Community Health And Preventive Medicine

The University of Texas At San Antonio
San Antonio, TX
05-2019

Bachelor of Science - Biology

Life University
Marietta, GA

Skills

  • Inventory Management
  • Medical Billing
  • Payment Collection
  • Indirect Patient Care
  • Patient Scheduling
  • Medical Terminology
  • Patient-Focused Care
  • HIPAA Compliance
  • Data Entry
  • Stocking Supplies
  • Clinical Applications
  • Vital Sign Monitors
  • Compassionate
  • Case Management
  • Team Management and Supervision
  • Human Anatomy and Physiology
  • Complex Problem-Solving

Accomplishments

  • 9/5/2023 - Shining Star

Certification

  • 4/16/2022 - CMA - Certified Medical Assistant
  • 4/9/2022 - CPR - Certified to Perform CPR

Timeline

Medical Assistant

Village Medical
01.2019 - Current

Manager

Baskin Robbins Ice Cream
03.2007 - 03.2020

Bachelor of Science - Community Health And Preventive Medicine

The University of Texas At San Antonio

Bachelor of Science - Biology

Life University

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Bhavik Patel