Bhawana Timsina
Lancaster,PA
Summary
Dynamic professional with extensive experience in customer service at Namaste Restaurant. Expert in food safety standards and cash handling, consistently delivering exceptional guest experiences. Proven ability to resolve issues effectively while maintaining cleanliness and high service standards. Skilled in makeup application and product consultation, enhancing client satisfaction through personalized service.
Overview
3
3
years of professional experience
Work History
Server
Namaste Restaurant, Usa
Lancaster, PA
11.2024 - Current
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
Makeup Artist
Sundarya Poular
Birthmod, Jhapa, Nepal
01.2023 - 08.2023
- Assisted customers in selecting appropriate products based on their individual needs and preferences.
- Collaborated with hairstylists, photographers, costume designers, models, and other professionals in the industry.
- Attended trade shows, conventions, workshops and seminars related to cosmetology field.
- Inspected makeup brushes and other tools before use to ensure proper hygiene standards were met.
- Utilized airbrush makeup technique for long-lasting coverage that resists fading from sweat or tears.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Ordered supplies when necessary to replenish stock levels of cosmetics and skincare items.
- Educated customers on proper usage of skincare products for optimal results.
- Provided personalized advice to customers regarding the selection of products appropriate for their needs.
- Consulted with clients about desired look or color palette prior to application process.
Package Handler
Birthmod Packaging company
Birthamod, Nepal
01.2022 - 12.2022
- Assembled containers or crates for large shipments using hand tools and power tools.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Checked all outgoing shipments to ensure accuracy of contents.
Education
High School Diploma -
Sikshya Bikash Higher Secondary School
Morang Nepal04-2022
Skills
- Food safety standards
- Cash handling procedures
- Point of sale operation
- Makeup application techniques
- Inventory management
- Customer service
- Product knowledge
- Problem resolution
- Dining customer service
- Liquor, wine, and food service
- Point of sale (POS) system operations
- Cleanliness standards
- Positive guest interactions
- Menu memorization
- Makeup application
- Product selection
- Customer consultation
Timeline
Server
Namaste Restaurant, Usa
11.2024 - Current
Makeup Artist
Sundarya Poular
01.2023 - 08.2023
Package Handler
Birthmod Packaging company
01.2022 - 12.2022
High School Diploma -
Sikshya Bikash Higher Secondary School
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