Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Bheena Sukhdeo

Anoka,MN

Summary

Dynamic Pharmacy Technician with proven expertise at Walgreen's Pharmacy, excelling in medication accuracy and compliance. Recognized for exceptional customer service and problem-solving skills, ensuring patient satisfaction. Proficient in data entry and POS systems, I thrive in fast-paced environments while maintaining a detail-oriented approach to inventory management and team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreen's Pharmacy
Coon Rapids, MN
03.2024 - Current
  • Reported discrepancies in medication ordering or filling processes to on-duty pharmacist immediately.
  • Verified accuracy of medication labels prior to customer dispensing.
  • Prepared medications for dispensing through counting, pouring, labeling, and dose verification.
  • Ordered drugs from wholesalers and maintained detailed records of incoming shipments.
  • Entered patient profiles, billing information, and prescription orders into pharmacy software system.
  • Ensured compliance with federal, state, and local pharmacy regulations and company policies.

Retail Sales Associate

Burlington
Coon Rapids, MN
01.2023 - 03.2024
  • Operated the cash register or POS system to receive payment by cash, check, and credit card.
  • I greeted each customer and offered assistance in finding requested items, helping to boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.

Retail Sales Associate

Devi Style & West Indian Grocery
Richfield, MN
04.2017 - 12.2022
  • Provided exceptional customer service through active listening and engagement techniques.
  • Assisted customers in locating specific products, addressing inquiries, and offering tailored product recommendations.
  • Monitored sales floor to identify customer needs and replenish merchandise effectively.
  • Organized inventory management by relocating excess stock to optimize sales potential.
  • Utilized product knowledge to recommend items aligning with client preferences.
  • Showcased merchandise strategically to highlight new styles and attract customer attention.

Education

Bachelor of Arts - Forensic Psychology

Hamline University
Saint Paul, MN
12-2025

Bachelor of Arts in Psychology Concentration - Forensic Psychology

Hamline University
Saint Paul, MN
12-2025

Skills

  • Customer Service
  • POS Systems
  • Feedback Acceptance
  • People & Detail Oriented
  • Cash Handling
  • Data Entry
  • Problem Solving
  • Engaging with Diverse Customers
  • Teamwork and Collaboration
  • Editing and Proofreading
  • Flexible and Adaptable
  • Service-Oriented
  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Time Management
  • Computer Proficiency
  • Microsoft Office, Adobe, and Canva
  • Excel Spreadsheets
  • Cleric Support
  • Issue Resolution
  • Information Confidentiality
  • Calender Management

Certification

  • Active Pharmacy Technician License

Affiliations

- Active Youth Leader for Local Temple: In charge of planning and executing events for Youth.

- Teacher at Local Temple: In charge of creating lesson plans and teaching.

Timeline

Pharmacy Technician

Walgreen's Pharmacy
03.2024 - Current

Retail Sales Associate

Burlington
01.2023 - 03.2024

Retail Sales Associate

Devi Style & West Indian Grocery
04.2017 - 12.2022

Bachelor of Arts - Forensic Psychology

Hamline University

Bachelor of Arts in Psychology Concentration - Forensic Psychology

Hamline University

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Bheena Sukhdeo