Bryce Helton
Early Autism Services
Pensacola,FL
1
Certification
6
years of professional experience
Healthcare operations leader with experience directing multi-site operations, leading teams of more than 100 employees, partnering with executive leadership, and driving organizational growth through strategic planning, process improvement, and operational excellence. Proven success implementing performance metrics, developing leaders, improving operational efficiency, and leading cross-functional initiatives that support organizational objectives. Experienced in organizational change management, workforce development, and continuous quality improvement.
Work History
Director of Operations (GA, AL, VA Markets)
2 Years 3 Months- Directed operational performance for more than 100 employees across Virginia, Georgia, and Alabama markets while ensuring consistent execution of organizational objectives, operational standards, and workforce planning initiatives.
- Partnered with executive leadership to development and implement strategic initiatives supporting organizational growth, operational efficiency, and expansion into multiple regional markets
- Led cross-functional operational improvement initiatives that streamlined workflows, standardized processes, and enhanced organizational performance.
- Designed and implemented operational performance metrics and KPI dashboards to improve accountability, employee performance, and leadership decision-making
- Directed performance management initiatives for operational leaders through coaching, goal development, succession planning, and leadership development.
Human Resource Generalist
6 Months- Identified areas to implement automation to increase employee efficiency and spearheaded the creation of those automations
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Advocated for and implemented company-wide policy changes that directly and positively impacted employee morale and retention
- Partnered with executive leadership to ensure organizational compliance, resolve complex employee relations issues, and support consistent operational policies across multiple departments.
- Oversaw enterprise workforce management systems supporting operational reporting, employee lifecycle management, and organizational decision-making.
Human Resources Coordinator
1 Year 6 Months- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Created and maintained company-wide training systems
- Created and led automation implementation across company systems
- Maintained human resources information system and kept employee files up to date and accurate.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Clinical Recruiter
11 Months- Utilized social media sites to recruit new employees.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Maintained up-to-date knowledge of industry trends and employment legislation to ensure compliance in all recruiting practices.
- Analyzed recruitment metrics to evaluate effectiveness of current strategies, making data-driven recommendations for improvements where necessary.
Registered Behavior Technician
8 Months- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Education
Master of Arts - Organizational Behavior Management
Bachelor of Arts - Psychology
Skills
Healthcare Operations
Multi-Site Leadership
Operational Excellence
Strategic Planning
Performance Improvement
KPI Development
Organizational Change Management
Policy Development
Certification
- Designed company-wide KPI framework to improve operational performance
- Created enterprise training programs supporting leadership development and employee success
- Led cross-functional initiatives to standardize processes and improve efficiency
- Led employee retention initiatives to decrease employee turnover rate by 40% over a 12 month time span
- Directed operations for 100+ clinical employees across 7 markets spanning 3 states
Timeline
Director of Operations (GA, AL, VA Markets)
Early Autism Services
05.2024 - CurrentRead More
Human Resource Generalist
Early Autism Services
11.2023 - 05.2024Read More
Human Resources Coordinator
Proud Moments ABA
05.2022 - 11.2023Read More
Clinical Recruiter
Proud Moments ABA
06.2021 - 05.2022Read More
Registered Behavior Technician
Proud Moments ABA
10.2020 - 06.2021Read More
University of West Florida
Master of Arts from Organizational Behavior Management
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University of West Florida
Bachelor of Arts from Psychology
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