Edris Hayes
Jacksonville
Summary
Results oriented PEOPLE leader with strong analytical and problem-solving abilities to DRIVE business results while inspiring and cultivating winning TEAMS.
Overview
14
14
years of professional experience
Work History
Director of Operations - FL, GA, AL
CAPSTONE LOGISTICS
01.2024 - Current
- 290 direct reports, 24/7 operation
- Full P&L responsibility; total revenue over 1M
- Implemented multiple cadences to increase cost performance by 15% to budget
- Cultivated relationships with current clients to increase revenue by 35% YoY
- Improved the overages/shortages/damages by 90% resulting in a better experience for clients
District Manager- Multi Site Transportation
AMWASTE
07.2022 - 01.2024
- 140 direct reports, 11 municipality service contracts
- Managed daily transportation operations of bulk waste collection and disposal
- Reduced DOT- recordable incidents by 12% over 1 year, improving fleet safety compliance and minimizing operational risk
- Increased profit margins by 7% by improving load factor and reducing empty miles
General Manager - Transportation & Warehouse
COKE FLORIDA
09.2020 - 07.2022
- 120 direct reports, 24/7 operation
- Decreased cost per order by 2.9% through process improvements and labor optimization
- Reduced turnover rate from 30% to 17% by implementing new training and engagement programs
- Reduced OSHA recordable incidents by 5% by improving overall safety culture
Managing Director - Co Owner
OMNITRANSPORT LLC
02.2017 - 12.2020
- Entrepreneur/Start-Up
- Established and grew a 7-semi refrigerated OTR transportation company, leveraging expertise in DOT compliance, FMCSA regulations, carrier relations, and freight market trends
- Negotiated carrier contracts and built client relationships, ensuring profitable freight lanes and sustained revenue growth
- Led fleet operations, safety compliance, and logistics strategy, optimizing efficiency and profitability.
Sr. Logistics Account Manager
INTEGRITY EXPRESS LOGISTICS
12.2015 - 02.2018
- Improved load to truck ratio by 15%, maximizing asset utilization and reducing empty miles
- Generated 8% additional YoY gross revenue by negotiating competitive rates and securing high margin freight contracts
- Maintained a 90.5% carrier retention rate through strong relationship management and competitive pricing.
Logistics Account Manager
TOTAL QUALITY LOGISTICS
02.2011 - 11.2015
- Increased average load margin by 2.5% through strategic pricing and carrier negations
- Resolved 89% of freight claims and disputes within 3 days, ensuring smooth operations and client satisfaction
Education
Bachelor of Science - Supply Chain Management
Colorado Technical University
Remote 09-2025
Associate of Arts - Criminal Justice And Corrections
Remington College
Tampa, FL01.2006
Skills
- Multi-site management
- Workplace Safety Trainer
- Mergers and Acquisitions Knowledge
- Oracle
- BlueYonder
- Tandem
- DOT compliance
- FMCSA regs
- Transportation Management Systems
- Lean Six Sigma Principles
- SAP
- Tableau
- Power BI
- Lytx
- Full Operating Budget
- Profit & Loss Accountability
- Intermodal
- Drayage
- LTL
- FTL
Timeline
Director of Operations - FL, GA, AL
CAPSTONE LOGISTICS
01.2024 - Current
District Manager- Multi Site Transportation
AMWASTE
07.2022 - 01.2024
General Manager - Transportation & Warehouse
COKE FLORIDA
09.2020 - 07.2022
Managing Director - Co Owner
OMNITRANSPORT LLC
02.2017 - 12.2020
Sr. Logistics Account Manager
INTEGRITY EXPRESS LOGISTICS
12.2015 - 02.2018
Logistics Account Manager
TOTAL QUALITY LOGISTICS
02.2011 - 11.2015
Bachelor of Science - Supply Chain Management
Colorado Technical University
Associate of Arts - Criminal Justice And Corrections
Remington College