Sornima Lama
Portland,Oregon
Summary
Seeking a challenging career by occupying a suitable position utilizing my technical skills and experience to contribute to the forward progress of the organization. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Hyangla Multi-purpose Co-operative
Suryabinayak, Nepal
10.2022 - 12.2023
- Answered phone calls, scheduled appointments, and provided information
- Supported the manager with documentation and data entry
- Effectively multitasked in a fast-paced environment
- Organized files for billing, customer, and client records
- Handled guest complaints and resolved problems, ensuring guest satisfaction
Cashier
Hollywood Food Market
Hollywood, Oregon, USA
10.2022 - 11.2022
- Answered phone calls, scheduled delivery dates, and made daily reports
- Handled busy hours efficiently with fluent English taking care of every demand of the customer
- Managed the inventory and kept records of the items
- Managed the shift hours for my coworkers
- I acted as a leading supervisor in my team
Education
High School Diploma - Science Major
Khwopa Secondary School
Dekocha, Bagmati, Nepal05.2021
Skills
- Strong interpersonal and communication skills
- Team collaboration
- Basic computer knowledge
- Time management and organizational abilities
- Correspondence typing
- Appointment confirmation
- Office management
- Client communication
- Multitasking and organization
- Cash handling
- Office supplies inventory management
- Sorting mail
References
Available upon request
Timeline
Cashier
Hollywood Food Market
10.2022 - 11.2022
Front Desk Receptionist
Hyangla Multi-purpose Co-operative
10.2022 - 12.2023
High School Diploma - Science Major
Khwopa Secondary School
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