BHUWAN KUNWAR
Jackson Hole,WY
Summary
Dynamic and motivated hospitality professional with extensive experience in bartending and food & beverage service. Committed to delivering outstanding customer service, refining communication skills, and excelling in fast-paced environments. Passionate about embracing diverse challenges and driving personal and professional growth within the industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
[ Four Seasons Resort And Residences Jackson Hole]
12.2023 - Current
- Greeted customers upon arrival, explained menu items and specials, provided wine and drinks recommendations.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Efficient order taking and deliver and Proactive upselling and promotion.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Adhered to health and safety standards while handling food and beverages.
- Processed payments from customers using the POS system.
Food and Beverage Server
[ THE EVEREST HOTEL ] (5-Star Luxury Hotel)
02.2023 - 11.2023
- Provide exceptional customer service, take orders, serve food and beverages, and address guest concerns promptly and professionally in a 5-star hotel.
- Maintain a clean and inviting dining area, process payments accurately, collaborate with the kitchen and bar staff, and stay updated on menu offerings and hotel promotions.
Bartender
[ THE AI-LA LOUNGE ]
02.2022 - 02.2023
- Prepare and serve drinks, maintain bar cleanliness, stock inventory, and adhere to alcohol service laws while ensuring customer satisfaction and safety
- Handle cash and credit transactions, make recommendations, address customer complaints, and assist with bill settlement.
Food and Beverage Server
[ L'ITALINO RESTAURANT ]
01.2021 - 02.2022
- Greet, seat, and serve customers courteously, while accurately relaying orders and ensuring proper presentation and service standards
- Maintain cleanliness and tidiness of the dining area, while answering customer inquiries about menu items and specials.
Education
Bachelor of Hotel Management -
Ritz College of Engineering & Management, Pokhara University Nepal
11-2024
High School Degree - Accounting
Shikshya Jagriti City School, Dhangadhi Nepal
01.2019
Skills
- Customer Service Excellence
- Effective Communication
- Team Collaboration
- Problem-Solving Skills
- Attention to Detail
- Time Management
- Sales and Upselling Techniques
- Knowledge of Food and Beverage
Certification
- 45 Days Professional Bartending Course, ( 2022) , Illusion Bartender Academy Lalitpur, Nepal
- 6 Month Diploma In Computer, (2018), Advance Technical Institute Dhanagdhi, Nepal
- 7 days Professional Barista (2022)
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Food and Beverage Server
[ Four Seasons Resort And Residences Jackson Hole]
12.2023 - Current
Food and Beverage Server
[ THE EVEREST HOTEL ] (5-Star Luxury Hotel)
02.2023 - 11.2023
Bartender
[ THE AI-LA LOUNGE ]
02.2022 - 02.2023
Food and Beverage Server
[ L'ITALINO RESTAURANT ]
01.2021 - 02.2022
High School Degree - Accounting
Shikshya Jagriti City School, Dhangadhi Nepal
- 45 Days Professional Bartending Course, ( 2022) , Illusion Bartender Academy Lalitpur, Nepal
- 6 Month Diploma In Computer, (2018), Advance Technical Institute Dhanagdhi, Nepal
- 7 days Professional Barista (2022)
Bachelor of Hotel Management -
Ritz College of Engineering & Management, Pokhara University Nepal
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