Bianca Aguilar
Richmond,TX
Summary
Dedicated Law Enforcement Records Analyst with a strong track record of maintaining compliance with CJIS and public records standards. Proficient in processing public information requests and conducting meticulous reviews to ensure documentation accuracy, directly supporting law enforcement and legal operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Records Technician
Missouri City Police Department
Missouri City, TX
08.2018 - Current
- Manage, review, process, and maintain law enforcement records, case files, offense reports, supplements, and supporting documentation in accordance with department policy, Texas DPS standards, CJIS requirements, and applicable public records laws.
- Review police records and case documentation for accuracy, completeness, proper attachment, and consistency to support legal, investigative, administrative, and public information processes.
- Maintain compliance with CJIS, TCIC/TLETS, CCH, Texas DPS, Texas Open Records Act, and internal confidentiality standards while handling criminal justice information.
- Handled public information requests, Attorney General documentation, subpoenas, and law enforcement records inquiries while maintaining confidentiality of juvenile and victim information.
- Prepare, organize, and quality-check case file materials for internal review, legal processing, public release, law enforcement use, and records retention requirements.
- Conducted video redactions, document redactions, and transcript preparation to protect sensitive information prior to release to attorneys, citizens, agencies, or other authorized parties.
- Use law enforcement records systems, Microsoft Office, Adobe Acrobat, and JustFOIA to process, track, update, organize, and retrieve records and supporting documentation.
- Identify missing, incomplete, inconsistent, or improperly submitted documentation and communicate issues to appropriate personnel for correction or clarification.
- Assist Officers, Detectives, District Attorneys, outside agencies, and the public with report retrieval, case status, accident report guidance, open records questions, and general police department records information.
- Supported accurate data entry, records indexing, document management, file maintenance, and case tracking to ensure accessibility, completeness, and legal compliance of records.
- Maintain professionalism and confidentiality when working with sensitive law enforcement reports, criminal history information, victim information, and records that may later be reviewed by attorneys, auditors, investigators, or courts.
Scanner / Runner
Finnegan
Rosenberg, TX
05.2016 - 09.2016
- Scanned, organized, and delivered various business documents, ensuring timely access to critical information.
- Maintained accuracy and confidentiality in handling business records and financial documents, safeguarding sensitive information.
- Operated high-speed scanning equipment for document processing.
- Maintained accurate records of scanned materials for tracking purposes.
- Coordinated with team members to ensure efficient workflow during peak times.
Sales Associate / Customer Service
Nautical
Kittery, ME
10.2012 - 04.2013
- Delivered customer service, opened store, stocked merchandise, assisted with inventory, and organized store layout to enhance shopping experience.
- Facilitated daily retail operations in a customer-facing role, ensuring effective communication and reliability while maintaining attention to detail.
- Assisted customers in selecting products and providing product knowledge.
- Managed inventory levels to ensure product availability and organization.
- Processed transactions accurately using point-of-sale systems.
Education
Medical Assistant Program -
Everest College
Tacoma, WA06.2011
Basic Coursework -
Wharton County Junior College
Richmond, TX01.2003
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX01.2001
Skills
- File retrieval
- Legal Documentation Support
- Compliance management
- Request management
- Open records processing
- Document redaction
- Data validation
- Investigative Support Operations
- Police Report Review
- Offense report processing
- Retention scheduling
- Records tracking
- Records scanning
- Case file organization
- Quality control
- Sensitive information handling
- Document Redaction Tools
- Video Redaction Tools
- Law Enforcement Database Systems
- Justice database systems
- JustFOIA Request Management Software
- Microsoft Word
- Excel
- PowerPoint
- Adobe Acrobat
- Administrative Support
- Agency communication
- Client Communication
- File retrieval
- Detail orientation
- Confidentiality protocols
- Administrative Support
- Client Communication
- File retrieval
- Detail orientation
Certification
- TEEX — Texas A&M Engineering Extension Service, Investigative Tools and Equipment, Basic Property Technician, Foundations of Courtroom Testimony
- Law Enforcement / Public Safety Training, Criminal Justice Information Services, CJIS Security Training Level 3, TCIC/TLETS Full Access with CCH Recertification, Texas Open Records Act & Public Information Compliance, Cybersecurity Awareness & Handling Sensitive Information, JustFOIA Request Management Software, FEMA Emergency Management Certificates: ICS-100, ICS-200, IS-700, IS-800
- Additional Training, CPR, HIPAA, OSHA, HIV Training
Additional Information
Employment gap related to relocation as an active-duty military spouse.
Timeline
Records Technician
Missouri City Police Department
08.2018 - Current
Scanner / Runner
Finnegan
05.2016 - 09.2016
Sales Associate / Customer Service
Nautical
10.2012 - 04.2013
Medical Assistant Program -
Everest College
Basic Coursework -
Wharton County Junior College
High School Diploma -
Lamar Consolidated High School