Bianca Bautista
Summary
Enthusiastic and motivated customer service, sales specialist, cook and activity aid, I am eager to grow in a different and better opportunity. Skilled in clear communication, active listening, and building positive customer relationships. Passionate about providing excellent service. I enjoy learning sales techniques and helping customers find solutions that meet their needs. I am known for my strong work ethic, positive attitude, and willingness to learn and grow.
Overview
4
4
years of professional experience
Work History
Cook/Activity Aide
La Bella
Rochelle
01.2026 - Current
- Prepared a variety of dishes according to established recipes and standards.
- Maintained a clean and organized kitchen environment throughout meal service.
- Managed inventory levels, ensuring fresh ingredients were always available.
- Trained new cooks on kitchen procedures and best practices to ensure consistent meal preparation.
- I cook food and serve within times that need to be ready by breakfast, lunch, and dinner.
- I make sure food is hot and ready by serving times.
- Operated kitchen equipment safely, including ovens, grills, and fryers.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained cleanliness of kitchen and dining areas by sweeping, mopping, washing surfaces, and emptying trash.
- Escorted residents for scheduled smoke breaks.
- Organized and set up materials for arts and crafts sessions with residents.
- Encouraged resident engagement through interactive games and group activities.
- Documented resident attendance and feedback during various programs and events.
- I take residents out for walks to get some fresh air and can be out the facility time to time.
- Facilitated snack time for residents, ensuring everyone received snacks and fostering social interaction.
- Conducted coffee and hot cocoa sessions with residents, engaging in conversation.
- Assisted residents in participating in daily recreational activities and social events.
- Completed day-to-day duties accurately and efficiently.
Sales Specialist
Kunes Ford
Sterling
07.2025 - 11.2025
- Assisted customers in selecting vehicles based on their needs and preferences.
- Provided information about vehicle features, specifications, and financing options.
- Conducted test drives to enhance customer experience and vehicle understanding.
- Responded to customer inquiries via phone, email, and in-person promptly and professionally.
- Follow up with customers after their purchase of a vehicle to see if there are any questions they have.
- Call, Text and email customers based on what kind of vehicle they are looking for and their budget, to send options to them to see how they like those options.
- Followed up with the customers post-sale to ensure satisfaction with their purchase decision.
- Negotiated prices and set up contracts to finalize sales agreement.
- Take information on a person's trade-in and give them a ballpark estimate of what their car is worth after discussing it with the managers.
- Ask what special features they would like to have in their next vehicle, color, and what if they are looking for a family or a personal vehicle.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Presented numbers of monthly payments and what each certain month looked like, as well as with no cash down or with a certain amount cashed down.
Guest Service Representative
Sapp Bros
Glendale
05.2024 - 03.2025
- Assisted with customers' requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Handled a lot of cash to and from customers.
- Cashed out checks for truck drivers, and counted back the cash to them.
- I stocked the cooler when needed, and trained new coworkers to stock the cooler.
- Cleaned coffee pots, replaced coffee, stocked coffee condiments, and fountain drink condiments, and wiped down areas around the coffee section.
Guest Service Representative
Jack in the Box
West Valley City
01.2024 - 05.2024
- Greeted guests warmly upon drive-thru.
- Greeted guests and provided information about their needs.
- Made the special drinks for the customers.
- Made fountain drinks while taking orders for the second lane in the drive-thru.
- I maintained any station I was at when there was nothing to do.
- Maintained the kitchen area when it needed to be clean, and it wasn't busy.
- Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
- Welcomed a large volume of guests and improved overall customer service.
- Stocked up stations I was in, where it was needed for other people.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided assistance to guests throughout their stay.
- Having good teamwork allows me to be useful and helpful to my coworkers.
Hostess
Alfano's pizzeria & Italian resturant
Rochelle
03.2023 - 10.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers, and answered questions regarding menu items.
- Communicated clearly with the kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversations with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Inspected restrooms, dining areas, and serving areas to ensure cleanliness and proper setup.
Housekeeper
Rochelle Rehab & Healthcare Center
Rochelle
04.2022 - 10.2022
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied rooms to enhance guest comfort.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock to ensure efficient cleaning processes.
- Cleaned and disinfected sinks, countertops, floors, toilets, mirrors, tables and chairs.
- Sanitized all areas, including restrooms, break rooms, and common areas to uphold hygiene standards.
- Took out trash from the premises on a regular basis.
- Vacuumed carpets in offices and hallways.
Education
High School Diploma -
Kearns High School
Kearns UT05-2024
Skills
- Food preparation
- Customer follow-up
- Cash handling
- Relationship building
- Customer service
- Server support
- Food running
- Guest engagement
- Dining customer service
- Hardworking
- Teamwork
- Focused and detail-oriented
- Goal-driven
- Quality assurance
- Exceptional communicator
- Positive and professional
- Call, Text, Email people
- Do follow-ups
- Vehicle sales
- Deal structuring
- Activity aid
- Multitasking capability
- Flexibility
- Senior activities experience
Timeline
Cook/Activity Aide
La Bella
01.2026 - Current
Sales Specialist
Kunes Ford
07.2025 - 11.2025
Guest Service Representative
Sapp Bros
05.2024 - 03.2025
Guest Service Representative
Jack in the Box
01.2024 - 05.2024
Hostess
Alfano's pizzeria & Italian resturant
03.2023 - 10.2023
Housekeeper
Rochelle Rehab & Healthcare Center
04.2022 - 10.2022
High School Diploma -
Kearns High School