
Dynamic Medical Assistant with 3 years at Minnesota Occupational Health, enhancing patient engagement and elevating online ratings from 1 to 4 stars. Proficient in phlebotomy and patient scheduling, I excel in delivering exceptional customer service while ensuring HIPAA compliance. Committed to improving patient care through effective communication and clinical expertise.
have been with the company for four years, during which I have consistently contributed to improving our online reputation—helping increase our rating from 1 star to 4.0 stars through strong patient service and engagement.
In addition to my primary responsibilities, I have developed skills in scheduling and coordinating patient referrals. I am certified in both vaccinations and phlebotomy and apply these skills daily in my role.
Over the past few years, I have also gained experience in onsite and traveling work. I hold DOT and Breath Alcohol certifications, allowing me to effectively support workplace testing and compliance needs.
I am experienced in medication administration and providing comprehensive patient care, including assistance with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, and feeding.
I perform clinical monitoring by accurately measuring and recording vital signs, including blood pressure, pulse, respiration, and temperature. I support patient mobility through safe transfers using gait belts, as well as proper positioning, turning, and assisting with range-of-motion exercises.
My clinical skills include infection control practices (hand hygiene and proper use of PPE), catheter care, wound care, and blood glucose monitoring. I am also proficient in documentation, with experience using EHR/EMR systems to maintain accurate and timely patient records.