Bianca Correa
Boynton Beach,FL
Summary
I am highly motivated and looking to develop my practical skills in a professional atmosphere. I would like to utilize my skills, knowledge and experience to achieve success, job stability and room for advancement within your company.
Overview
6
6
years of professional experience
Work History
Licensed Health Insurance Agent
Odyssey Healthcare
Boca Raton, Florida
05.2024 - Current
- Researched and analyzed customer data to ensure accuracy of coverage information.
- Negotiated with insurers to secure the best possible rates for clients.
- Explained coverage options to potential policyholders, answering questions or concerns.
Receptionist/Computer Data Entry Operator
helix urgent care
Deerfield Beach, FL
01.2023 - 05.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments and meetings for management team.
- Sorted incoming mail and directed to correct personnel each day.
Sales Representative
AT&T
Delray Beach, FL
09.2023 - 11.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Reviewed monthly performance against targets set by management team.
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
Sales Associate/Call Center Customer Service Representative
Elegant Beauty Supplies Superstores
Palm Beach Gardens, FL
06.2022 - 01.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
Host/Food Server/Bartender
Moon Thai & Japanese
Royal Palm Beach , FL
01.2019 - 11.2021
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Ensured compliance with health and safety regulations within the restaurant.
- Checked identification for guests who appeared under age 21.
- Resolved conflicts between customers when necessary.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Balanced cash drawers at the end of each shift.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Took beverage orders and served drinks during peak meal times.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
High School Diploma -
Royal Palm Beach High School Adult
Royal Palm Beach, FL06-2021
Skills
- Office Management
- Bookkeeping
- Technical Support
- Data Entry
- Scheduling
- File Management
- Security awareness
- Document Management
- Supply Management
- Multi-line telephone skills
- Verbal and written communication
- Strategic Planning
- Time Management
- Performance Improvement
- Organization skills
- Multitasking and prioritization
- Basic accounting
- Calendar Management
- Scheduling appointments
- Service-oriented mindset
- Positive and professional
- Sales
- Health insurance
- Urgent care experience
Timeline
Licensed Health Insurance Agent
Odyssey Healthcare
05.2024 - Current
Sales Representative
AT&T
09.2023 - 11.2023
Receptionist/Computer Data Entry Operator
helix urgent care
01.2023 - 05.2024
Sales Associate/Call Center Customer Service Representative
Elegant Beauty Supplies Superstores
06.2022 - 01.2023
Host/Food Server/Bartender
Moon Thai & Japanese
01.2019 - 11.2021
High School Diploma -
Royal Palm Beach High School Adult