Bianca Costa
Boynton Beach,FL
Summary
Dynamic and detail-oriented professional with a proven track record in customer satisfaction and organization. At Banzeiro Restaurant, excelled in managing multiple tables while enhancing guest service. Skilled in order taking and adept at utilizing POS systems to streamline operations, ensuring a seamless dining experience.
Offering positive attitude and genuine interest in delivering exceptional customer service, eager to learn and develop in fast-paced restaurant environment. Brings strong communication skills and ability to work efficiently under pressure. Ready to use and develop multitasking abilities, attention to detail, and exceptional customer service.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Banzeiro Restaurant
05.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for high quality restaurant with social relevancy and intentionality.
Front of House Worker
Dos Amigos Tacos
08.2022 - 08.2024
- Answered telephone to make reservations and take orders.
- Remembered, recited and promoted variety of menu items.
- Offered guests choice of seating and escorted to appropriate table.
- Handled busy nights with over 10 orders to dine out and over 20 orders to dining in orders.
Personal Assistant
ViviImports
11.2020 - 08.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed approximately 40 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science - Finance
Florida Atlantic University
Boca Raton, FL05-2028
No Degree - Finance
Indiana University, Bloomington
Bloomington, INHigh School Diploma -
Olympic Heights Community High School
Boca Raton, FL05-2024
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Exceptional communication
- Stress Management
- Law
Languages
English
Native or Bilingual
Portuguese
Professional Working
Spanish
Limited Working
Timeline
Restaurant Server
Banzeiro Restaurant
05.2023 - 08.2024
Front of House Worker
Dos Amigos Tacos
08.2022 - 08.2024
Personal Assistant
ViviImports
11.2020 - 08.2024
Bachelor of Science - Finance
Florida Atlantic University
No Degree - Finance
Indiana University, Bloomington
High School Diploma -
Olympic Heights Community High School
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