Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Espin

Reading,PA

Summary

Medical Records Specialist with 1 year of experience in managing and organizing medical records. Proven ability to maintain confidentiality and accuracy in record keeping. Seeking a challenging position in a reputable healthcare facility where I can contribute my expertise in ensuring efficient and effective medical record management and other clerical, customer service positions.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Rite Aid
07.2022 - 12.2022
  • Prepared and dispensed accurate medications by following prescription orders, ensuring patient safety and adherence to dosage instructions. Collaborated with healthcare professionals to ensure timely delivery of medications, coordinating inventory management and ordering to maintain stock levels

Receptionist/Office Assistant

Americas Best Contacts and Eyeglasses
07.2019 - 03.2020
  • Scheduling, checking in patients and explaining use of insurance.

Digital Marketing Manager

Pay-It-Forward Technologies
12.2017 - 10.2018
  • Daily job duties as a digital marketing manager includes: -Picking up the phone to customers -Updating social media on what services are provided -Finding new ways to make money off of our resources -Designing advertisement for the store and online

Behavior Technician

NHS - Education & Autism Division
12.2017 - 03.2018
  • Daily job duties for behavior technician include: -Helping delayed students by keeping them on task -Keeping paperwork daily with description of what is being done with the student throughout the day -Helping students with hygienic activities such as using the bathroom, brushing teeth and grooming -Providing understanding and a safe place for the student

Customer Service Specialist

Rentokil Initial
07.2017 - 11.2017
  • CSS Daily job duties included: - Helping customers pay bills, set up inspections and appointments - Ensure the right phone calls were made to ensure same day services for emergencies. -Keep open communication with fellow employers who may be in another district through emails

Customer Service Representative

Met-Ed
08.2016 - 02.2017
  • CSR Daily job duties included: -Documenting outages, help set up customers with electric at new residences. -Handle problem calls in a professional manner when dealing with a disconnected customer -Help assist customers with their questions or concerns.

Care Giver

Care.com
08.2014 - 06.2016
  • Care Professional duties included: - Making sure the kids were fed, well-behaved, did their chores and were focused on schoolwork. -Give a daily report of behavior to parents -Supply on-demand care outside of usual hours

Transcriptionist

Rev.com
04.2014 - 06.2014
  • Transcription duties included: -Listening to audio files and transcribing them -24 hour turn around on transcriptions returned to clients -Rating transcriptions from fellow freelance transcribers

Education

Associate's degree - Medical Records Specialist

Reading Area Community College
Reading, PA
05.2023

Dental assisting course -

Reading Area Community College
Reading, PA
02.2019

Diploma -

Reading Senior High School
Reading, PA
01.2013

Skills

  • Customer Service
  • Medical Terminology
  • Microsoft Office
  • Typing
  • Transcription
  • Google Docs

Timeline

Pharmacy Technician

Rite Aid
07.2022 - 12.2022

Receptionist/Office Assistant

Americas Best Contacts and Eyeglasses
07.2019 - 03.2020

Digital Marketing Manager

Pay-It-Forward Technologies
12.2017 - 10.2018

Behavior Technician

NHS - Education & Autism Division
12.2017 - 03.2018

Customer Service Specialist

Rentokil Initial
07.2017 - 11.2017

Customer Service Representative

Met-Ed
08.2016 - 02.2017

Care Giver

Care.com
08.2014 - 06.2016

Transcriptionist

Rev.com
04.2014 - 06.2014

Associate's degree - Medical Records Specialist

Reading Area Community College

Dental assisting course -

Reading Area Community College

Diploma -

Reading Senior High School

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Bianca Espin