Bianca Grillo-Quintanilla
Conroe,TX
Summary
Dynamic and results-driven professional with proven expertise in team leadership and time management. At Cilantros Mexican Grill, I successfully supervised staff, enhancing productivity and customer satisfaction. Skilled in employee training and cash handling, I am committed to fostering a high-performing work environment while ensuring operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Gringos Tex Mex
Maricopa, TX
08.2025 - Current
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to ensure accurate and timely order preparation.
- Provided excellent customer service by addressing guest inquiries and requests efficiently.
Assistant Teacher
Sunrise preschools
Maricopa, Arizona
05.2025 - 09.2025
- Assistant teacher for 2 year olds
- Assisted teachers in preparing instructional materials and classroom resources.
- Supported classroom management by monitoring student behavior and engagement.
- Facilitated small group activities to enhance student learning experiences.
- Collaborated with educators to adapt lesson plans for diverse learning needs.
Kids Care
Legacy traditional schools
Casa Grande, Arizona
01.2025 - 05.2025
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Crew Member
Dunkin' Donuts
Maricopa, AZ
06.2023 - 01.2024
- Brewed and served coffee and tea with preferred add-ins.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Shift Leader
Cilantros Mexican Grill
Maricopa, AZ
07.2022 - 05.2023
- Supervised and led employees to maintain productivity and customer service levels.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Coached team members to increase productivity and reduce workplace accidents.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Crew Member
Wendys Restaurant
Maricopa, Arizona
12.2021 - 05.2022
- Processed payments on cash register and counted back bills and change to patrons.
- Presented orders to guests within anticipated service times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Wiped down tables and equipment, swept and refilled stock.
Skills
- Team leadership
- Time management
- Employee training
- Inventory management
- Cash handling
- First Aid/CPR
Languages
Spanish
Full Professional
Certification
- CPR certified
Timeline
Server
Gringos Tex Mex
08.2025 - Current
Assistant Teacher
Sunrise preschools
05.2025 - 09.2025
Kids Care
Legacy traditional schools
01.2025 - 05.2025
Crew Member
Dunkin' Donuts
06.2023 - 01.2024
Shift Leader
Cilantros Mexican Grill
07.2022 - 05.2023
Crew Member
Wendys Restaurant
12.2021 - 05.2022