- Photography
- Crafting and DIY Projects
- Learning new cooking techniques and expanding my culinary skills
- Fundraising Events
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
Bianca Grund
South Orange,NY
Summary
Adept at team building and customer service, I honed my skills at Chick-fil-A, leading and training staff to excel in service and efficiency. My volunteer work at Upstate University Hospital further developed my active listening and empathy, achieving a cohesive and adaptable team environment.
Overview
4
4
years of professional experience
Work History
Front of House Team Trainer
Chick-fil-A
04.2021 - Current
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Teen Volunteer
Upstate University Hospital
06.2022 - 08.2022
- Showcased adaptability by quickly learning new tasks and adjusting to changing environments during volunteer experiences.
- Nurtured personal growth through exposure to different perspectives and ideas while volunteering alongside others from diverse backgrounds.
- Strengthened interpersonal abilities through active listening, empathy, and understanding when working closely with others in need of assistance or guidance during difficult situations.
- Cultivated positive relationships with community members, fostering a sense of unity and support.
Education
High School Diploma -
Bishop Ludden Jr Sr Highschool
Syracuse06-2023
Skills
- Task delegation
- Team building
- Active listening
- Customer service
- Problem-solving
- Time management
- Role modeling
Interests
Timeline
Teen Volunteer
Upstate University Hospital
06.2022 - 08.2022
Front of House Team Trainer
Chick-fil-A
04.2021 - Current
High School Diploma -
Bishop Ludden Jr Sr Highschool
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