Juliana Perez
Aurora,CO
Summary
As a seasoned Front of House Trainer at Chipotle, I spearheaded initiatives that slashed employee turnover through innovative training programs, enhancing customer satisfaction. My expertise in guest relations and food safety, coupled with a knack for task delegation, significantly boosted team performance. My approach is rooted in continuous learning and adapting to industry trends.
Overview
2
2
years of professional experience
Work History
Front of House Trainer
Chipotle
06.2022 - Current
- Reduced employee turnover by implementing effective training programs for new hires.
- Continuously updated personal knowledge on industry trends and innovations to ensure the relevancy and effectiveness of training content.
- Assisted management in identifying areas for improvement, resulting in increased overall performance.
- Contributed to higher customer satisfaction ratings by equipping front-of-house staff with tools needed to address guest concerns effectively and efficiently.
Education
High School Diploma -
Gateway High School
Aurora, CO05.2024
Skills
- Reservation Systems
- Cash handling proficiency
- Guest Relations
- Task Delegation
- Food safety understanding
- Training and mentoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House Trainer
Chipotle
06.2022 - Current
High School Diploma -
Gateway High School