Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Bianca Guillermo

Alhambra,CA

Summary

Motivated and adaptable professional with strong customer service experience and excellent communication skills. Bilingual in English and Spanish, dependable, and quick to learn in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Optician

Costco Optical
01.2018 - Current
  • Provide exceptional customer service in a high-volume retail environment, assisting 40+ customers daily
  • Maintain high accuracy in order processing and documentation
  • Build strong customer relationships and contribute to member satisfaction
  • Resolve customer concerns professionally and efficiently
  • Collaborate with team members to ensure smooth daily operations
  • Manage multiple tasks while maintaining attention to detail

Overnight Stocker (Seasonal)

Amazon Fresh
11.2024 - 03.2025
  • Restocked shelves efficiently in a fast-paced grocery environment
  • Organized inventory and ensured accurate product placement
  • Maintained store cleanliness and safety standards
  • Worked independently to meet overnight stocking deadlines
  • Assisted with inventory control and product rotation

Education

ACC Trade School
Los Angeles, CA
01.2017

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Alhambra High School
Alhambra, CA
01.2014

Skills

  • Customer Service Excellence
  • Order Processing & Documentation
  • Inventory Management
  • Cash Handling & Transactions
  • Team Collaboration
  • Problem Resolution
  • Organizational Skills
  • Fast Learner & Detail-Oriented

Certification

ABO-NCLE Licensed Optician

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Overnight Stocker (Seasonal)

Amazon Fresh
11.2024 - 03.2025

Optician

Costco Optical
01.2018 - Current

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Alhambra High School

ACC Trade School