Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Hernandez

Houston

Summary

Detail-oriented professional with strong communication and organizational skills. Proven ability to enhance client satisfaction and streamline processes in administrative roles.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

PG Golf LLC
Sugar Land
02.2021 - Current
  • Assisted in preparing reports and presentations for management meetings.
  • Communicated with clients to address inquiries and provide necessary information.
  • Implemented software systems to automate various aspects of the scheduling process including order entry, inventory tracking, and reporting functions.
  • Coordinated order processing to ensure timely fulfillment and customer satisfaction.
  • Coordinate with freight companies to schedule appointments along with production team to ensure correct order fulfillment.

Front Desk Receptionist

Snap Fitness
Missouri City
04.2021 - 08.2022
  • Welcomed members and guests at the front desk to create a positive atmosphere.
  • Managed phone calls, scheduling appointments, and addressing member inquiries.
  • Provided information about fitness programs and membership options to prospective clients.
  • Processed membership applications and payments efficiently using gym management software.
  • Maintained cleanliness and organization of the front desk area and lobby.
  • Collaborated with team members to enhance customer service experience for all visitors.

Education

Associate of Applied Science - Business Administration

Wharton County Junior College
Wharton, TX
05-2025

Skills

  • Order processing
  • Administrative support
  • Microsoft Office
  • Report preparation
  • Operational processes
  • Electronic Data Interchange (EDI)
  • Bookkeeping
  • Business administration
  • Time management
  • Multitasking strategies
  • Attention to detail
  • Team collaboration
  • Strong problem solver
  • Dedicated team player
  • Business administration
  • Report preparation

Timeline

Front Desk Receptionist

Snap Fitness
04.2021 - 08.2022

Administrative Assistant

PG Golf LLC
02.2021 - Current

Associate of Applied Science - Business Administration

Wharton County Junior College
Bianca Hernandez