Bianca Hill
Akron
Summary
Versatile and results-oriented professional with experience at Cleveland Clinic, excelling in roles requiring exceptional organization skills and client relations. Achieved high patient satisfaction through superior service delivery and efficiency. Skilled in data entry and office equipment operations, adept at enhancing workplace productivity and maintaining high standards of cleanliness and safety.
Overview
4
4
years of professional experience
Work History
Receptionist
Glow Job
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Environmental Services
Cleveland Clinic
09.2020 - Current
- Collaborated with environmental services staff to ensure proper cleaning, disinfection, and sterilization of patient care areas and equipment.
- Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
- Contributed to the achievement of organizational sustainability targets by consistently adhering to established policies, procedures, and best practices in environmental services delivery.
Caregiver
The Gardens
06.2022 - 03.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Warehouse Packer
Amazon
10.2021 - 07.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Education
Highschool Diploma -
Kenmore Highschool
Akron, OH05.2021
Skills
- Organization skills
- Time management
- Data entry
- Customer/Client relations
- Document management
- Office equipment operations
Timeline
Receptionist
Glow Job
07.2024 - Current
Caregiver
The Gardens
06.2022 - 03.2024
Warehouse Packer
Amazon
10.2021 - 07.2022
Environmental Services
Cleveland Clinic
09.2020 - Current
Highschool Diploma -
Kenmore Highschool
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