Bianca Jimenez
Salida,CA
Summary
Excelled in patient coordination and data entry, significantly improving patient satisfaction. Skilled in telephone communication. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
15
15
years of professional experience
Work History
Receptionist
Opti Physical Therapy
Modesto, CA
09.2020 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Answered phone promptly
- Kept reception area clean and neat to give visitors positive first impression.
- Took payments
Optometric Technician
Stanislaus Optometric
Modesto, CA
08.2016 - 09.2020
- Pre-tested patient before seeing the Optometrist, dilated, took photos of the retinas.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Sales Associate
Forever 21
Modesto, CA
04.2009 - 02.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers and helped them find what they needed.
Education
Associates - Medical Assisting
San Joaquin Valley College
Modesto, CA08.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Receptionist
Opti Physical Therapy
09.2020 - Current
Optometric Technician
Stanislaus Optometric
08.2016 - 09.2020
Sales Associate
Forever 21
04.2009 - 02.2011
Associates - Medical Assisting
San Joaquin Valley College