BIANCA LUCATE
Orlando
Summary
Dedicated and compassionate healthcare professional who completed a Medical Assistant and Phlebotomy program, combining hands-on clinical training with strong administrative and communication skills. Experienced in patient interaction and specimen handling, with a proven ability to deliver high-quality care in fast-paced medical environments.
Overview
2
2
years of professional experience
Work History
Dispatcher
Frank Gay Services
Orlando
05.2025 - Current
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
- Oversaw communications within assigned territories.
- Managed incoming requests and prioritized dispatch tasks effectively throughout the day.
Lead Leasing Consultant
Goldelm Millenia West
Orlando
05.2024 - 03.2025
- Managed leasing operations and maintained high resident satisfaction.
- Streamlined communication and documentation, enhancing efficiency and teamwork in a fast-paced environment.
Medical Mission Volunteer
Global Medical Brigades
Central Ghana
03.2024
- Assisted physicians and pharmacists in patient triage and medication distribution.
- Supported health education and community development projects serving over 700 individuals.
- Assisted healthcare professionals during medical consultations and examinations.
- Managed data entry related to patient records into electronic databases.
Clinical Shadowing Experience
01.2024
- Observed general surgery, gynecology, urology, and primary care physicians.
- Completed 80+ hours of observation at Advent Health Winter Park and Global Medical Brigade Ghana mission sites.
Education
Certified Clinical Medical Assistant -
Technical Health Academy
11-2025
Phlebotomy -
Florida Healthcare Academy
04.2025
Bachelor of Science - Health Science Pre-Med
Florida Agricultural and Mechanical University
05.2024
Bachelor of Science - Health Science Pre-Med
Howard University
05.2022
Certifications And Skills
- Certified Phlebotomy Technician (CPT), National Healthcareer Association
- Certified Clinical Medical Assistant CCMA, (Awaiting NHA Certification)
- Adult and Pediatric CPR/First Aid Certification
- Bilingual: English & Haitian Creole
- Electronic Health Record (EHR) familiarity
- Scheduling
- Patient Intake
- Vital Signs
- Specimen Collection
- Strong communication and teamwork skills
Organizations And Leadership
- FAMU Graduate Feeder Scholar
- FAMU Global Medical Brigades
- FAMU Pre-Medical Association
- Haitian Cultural Club Fashion Coordinator
- Howard University Health Science Club Peer Mentor
Timeline
Dispatcher
Frank Gay Services
05.2025 - Current
Lead Leasing Consultant
Goldelm Millenia West
05.2024 - 03.2025
Medical Mission Volunteer
Global Medical Brigades
03.2024
Clinical Shadowing Experience
01.2024
Certified Clinical Medical Assistant -
Technical Health Academy
Phlebotomy -
Florida Healthcare Academy
Bachelor of Science - Health Science Pre-Med
Florida Agricultural and Mechanical University
Bachelor of Science - Health Science Pre-Med
Howard University