Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SYED SHEHROZ AHMAD QADRI

Santa Clarita,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Dispatcher

Black lane chauffeur service/ RU Transportation
Los Angeles
12.2023 - 01.2025
  • Resolved customer complaints related to service issues, or delays.
  • Assigned drivers to appropriate routes based on customer needs.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Maintained logs of all incoming calls and assigned tasks.
  • Participated in team meetings discussing changes in procedures or processes.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Verified driver credentials prior to assigning them a route or task.

Security Site Supervisor

Security Industry Specialists, Inc
Culver City, CA
03.2020 - 12.2023
  • Immediately investigate and report maintenance as well as safety concerns discovered while patrolling assigned posts.
  • Apply technical and analytical skills while gathering, analyzing, and summarizing document information.
  • Effectively multi-task while responding to requests for information and completing client assignments.
  • Contracted with Blacklane

Dispatcher/ Customer Service Representative

Hawk eye Security Service
Los Angeles, CA
10.2016 - 11.2019
  • Oversee the daily tasks of the staff team and assign responsibilities to optimize performance.
  • Remain calm while responding to emergency situations and determine the appropriate next steps to resolve them.
  • Grant access to specific areas based on identification and regularly update logs of workers and visitors.

Dispatcher

Limo Network Worldwide
DC, VA
02.2013 - 09.2016
  • Responsible for ensuring that all vehicles are properly returned at the end of each shift.
  • Monitor personnel as well as vehicle locations in order to coordinate service and schedules.
  • Maintained logs of all incoming calls and assigned tasks.
  • Assigned drivers to appropriate routes based on customer needs.
  • Prepared daily work and run schedules.

Warehouse Worker

Steel Mills Corporation
Karachi , Pakistan
02.2010 - 11.2012
  • Received and tracked incoming inventory shipments.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Verified accuracy of incoming shipments against purchase orders.
  • Inspected incoming shipments for damage or discrepancies.

Education

High School Diploma - International

Govt. Degree Science College
Karachi Pakistan
01-2010

Prerequisites completed for medical school -

Govt. Degree Science College
Karachi Pakistan
01-2008

Skills

  • Customer service
  • Data entry
  • Multi-tasking
  • Problem solving
  • Communication skills
  • Time management
  • Call handling
  • Training new hires
  • Attention to detail
  • Dispatching procedures
  • Driver communication
  • Verbal and written communication
  • Radio communication
  • Schedule management
  • Active listening
  • Record keeping
  • Vehicle coordination
  • Incident reporting
  • Map reading
  • Professionalism
  • Paperwork processing

Certification

  • Water Treatment Fundamentals, 01/01/23, Verified Group Educational Services
  • CPR certified

Timeline

Dispatcher

Black lane chauffeur service/ RU Transportation
12.2023 - 01.2025

Security Site Supervisor

Security Industry Specialists, Inc
03.2020 - 12.2023

Dispatcher/ Customer Service Representative

Hawk eye Security Service
10.2016 - 11.2019

Dispatcher

Limo Network Worldwide
02.2013 - 09.2016

Warehouse Worker

Steel Mills Corporation
02.2010 - 11.2012

High School Diploma - International

Govt. Degree Science College

Prerequisites completed for medical school -

Govt. Degree Science College

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