Bianca Macnamara
North Bellmore Martin Avenue School
Bellmore
10
years of professional experience
Experienced in patient scheduling, insurance verification, and electronic medical records management, showcasing strong organizational and multitasking skills. Proficient in front desk operations and providing exceptional customer service in high-volume healthcare settings. Eager to contribute as a Medical Assistant or Medical Receptionist, leveraging diverse healthcare experience to support patient care and administrative functions.
Work History
Teacher Assistant / Paraprofessional
2 Years 7 Months- Provide classroom support to teachers and students in a structured educational environment.
- Assist students with daily tasks, behavioral support, and classroom activities.
- Communicate effectively with staff, students, and parents while maintaining professionalism.
- Maintain organized records and support administrative classroom responsibilities.
- Demonstrate strong multitasking, teamwork, and communication skills in a fast-paced setting.
Receptionist / Medical Assistant
2 Years 11 Months- Coordinated patient appointments, referrals, and follow-up visits.
- Educated patients on treatment plans, medications, and post-procedure care.
- Verified insurance information and communicated with insurance companies regarding patient services.
- Answered high volumes of patient calls, addressing questions and resolving concerns with empathy and professionalism.
- Maintained accurate electronic medical records and documented patient interactions.
- Helped patients navigate appointments, referrals, and healthcare services from start to finish.
Direct Support Professional
1 Year 11 Months- Supported clients with daily care while maintaining accurate documentation and care records.
- Administered medications and monitored health changes, reporting concerns appropriately.
- Communicated effectively with healthcare teams, supervisors, and family members.
- Ensured compliance with care plans and maintained organized documentation.
Education
Medical Assisting Certification
Skills
Patient Scheduling & Coordination
Insurance Verification & Prior Authorizations
Electronic Medical Records (EMR/EHR)
Medical Documentation & Data Entry
Patient Intake & Registration
High-Volume Phone Communication
Front Desk Operations
HIPAA Compliance
Microsoft Office (Word
Excel
Outlook)
Customer Service & Patient Support
Organization & Multitasking
Timeline
Teacher Assistant / Paraprofessional
North Bellmore Martin Avenue School
01.2024 - CurrentRead More
Receptionist / Medical Assistant
Dermatology Practice
09.2019 - 08.2022Read More
Direct Support Professional
AHRC
10.2016 - 09.2018Read More
Branford Hall
Medical Assisting Certification
Read More
Wellington C. Mepham High School
Read More