Summary
Overview
Work History
Education
Skills
Timeline
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Bianca McDougle

Certified Pharmacy Technician
Northport,AL

Summary

Experienced Pharmacy Technician with 8 years of experience knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders, processing insurance claims and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional pharmacy operations.

Overview

9
9
years of professional experience

Work History

Certified Pharmacy Technician

Optum
Tuscaloosa, AL
09.2021 - Current
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Prepared intravenous solutions, admixtures and other solutions using aseptic techniques.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Certified Pharmacy Technician

Walmart
Northport, AL
09.2016 - Current
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Certified Pharmacy Technician

Senior Care Pharmacy
Northport, AL
04.2019 - 09.2021
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Counted, measured, and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked automated medication dispensing equipment.

Education

Associate of Science - General Studies

Shelton State Community College
Tuscaloosa, AL
12.2016

Skills

  • Organization and Prioritization
  • Pharmaceutical Preparation
  • Patient Confidentiality
  • Advanced Math Skills
  • IV Preparations
  • Updating Medication Histories
  • HIPAA
  • Administering Claims
  • Answering and Routing Calls

Timeline

Certified Pharmacy Technician

Optum
09.2021 - Current

Certified Pharmacy Technician

Senior Care Pharmacy
04.2019 - 09.2021

Certified Pharmacy Technician

Walmart
09.2016 - Current

Associate of Science - General Studies

Shelton State Community College

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Bianca McDougleCertified Pharmacy Technician