Bianca Mena

Work History

Milton, Leach, Whitman, D’Andrea , Eslinger, Collins and Close, P.A.

09.2024 - Current

Support attorneys with administrative tasks;
E-file documents with various courts;
Drafted legal correspondence and pleadings, enhancing clarity and professionalism in written communications.
Manage attorney calendars to ensure all deadlines are docketed and met;
Managed case files and documentation for litigation support, ensuring compliance with legal standards.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.

Milton, Leach, Whitman, D’Andrea & Eslinger, P.A.

04.2018 - 10.2021

Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
Oversaw office supply inventory, ensuring availability of essential materials for daily operations;
Attorney and Paralegal time keeping and logging;
Prepared legal documents, correspondence and requests;
Delivered correspondence, medical records and legal documents to courthouse, doctor’s offices and opposing counsel;
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

The Law Office of Elizabeth Gonzalez

12.2016 - 12.2017

Keep cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney;
Led client intake process, ensuring thorough collection of necessary information and adherence to firm protocols;
Coordinated communication between clients and attorneys, facilitating smooth information flow and prompt responses;
Maintains case costs by verifying outstanding balances with attorney, clients, and providers;
Organization and analysis of medical records, accident reports, and other relevant documents;
E-file court documents with various courts;
Prepare legal, documents, correspondence and requests

The Lawrence Law Group

11.2015 - 11.2016

Keep cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney;
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance;
Keep clients informed by maintaining contact and communicating case progress;
Organization and analysis of medical records, accident reports, and other relevant documents;
Managed daily front desk operations, ensuring efficient client interactions and appointment scheduling;
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Farah and Farah

05.2013 - 09.2014

Managed intake process for new clients, ensuring accurate documentation and compliance with legal standards.
Collaborated with legal team to gather necessary information for case preparation and client representation.
Developed and maintained effective communication channels between clients and attorneys, enhancing overall client experience.
Conducted initial assessments of client needs, providing tailored support and information throughout the intake process.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Enhanced office productivity by handling high volume of callers per day.

Farah and Farah

03.2014 - 09.2014

Coordinated communication between clients and attorneys, facilitating smooth information flow and prompt responses;
Conducted legal research to support case preparation, contributing to informed decision-making by attorneys;
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly;
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries;
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Optimized document management processes, leading to quicker access to critical information during case preparation;
Produced legal documents such as briefs, pleadings and correspondence.