Bianca Mensah
Pearland,TX
Summary
Responsible Waitress adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Sekai
Houston, TX
12.2023 - Current
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Participated in team meetings to discuss new menu items or changes in policy.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assessed clients to determine the severity of their alcohol-related problems.
Waitress
Say La Vie
Houston, Texas
12.2023 - Current
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
Waitress
Kamp.
Houston, TX
01.2023 - 04.2024
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Education
Bachelor of Science - Psychology
American International College
Skills
- High-volume dining
- Customer Service
- Food safety understanding
- Safe Food Handling
- Payment Processing
- Service prioritization
Certification
- TABC
Timeline
Waitress
Sekai
12.2023 - Current
Waitress
Say La Vie
12.2023 - Current
Waitress
Kamp.
01.2023 - 04.2024
Bachelor of Science - Psychology
American International College
- TABC
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