Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Bianca Olivarez

San Antonio,TX

Summary

Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.

Overview

4
4
years of professional experience

Work History

Leasing Professional

Franklin Management
San Antonio, TX
09.2023 - Current
  • Conducted background checks on applicants.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
  • Processed applications from prospective tenants including conducting credit checks and verifying references.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.

Professional Mover

Move Busters
San Antonio, TX
01.2020 - 08.2023
  • Walked through customer sites with checklists to verify job completion.
  • Provided excellent customer service throughout the entire moving process from start to finish.
  • Provided customers with estimates for the cost of their move.
  • Responded quickly to customer inquiries regarding services offered by company via phone calls or emails as needed.
  • Maintained records of completed moves including dates moved, fees charged, miles traveled.
  • Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
  • Communicated with customers regarding moving needs and deadlines.

Education

GED -

Victoria College
Victoria, TX
07-2006

Skills

  • Sales and Marketing Aptitude
  • Telephone and Email Etiquette
  • Issue Escalation
  • Business Partnerships

Accomplishments

  • Newcomer of the year (2024)
  • Exceeded the amount of leased apartments

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Leasing Professional

Franklin Management
09.2023 - Current

Professional Mover

Move Busters
01.2020 - 08.2023

GED -

Victoria College

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Bianca Olivarez