Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Romero

Hayward

Summary

First year college student with experience in paid internships, volunteer work, and entrepreneurship. I am able to remain focused, follow instructions, and assist others. I get along well with coworkers and can converse with them comfortably without invading their personal space. I multitask interests and give attention as necessary. I get along with my coworkers and customers because of my energetic and humorous personality.

Overview

2
2
years of professional experience

Work History

Host

Texas Roadhouse
03.2024 - Current
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Ice Cream Server

Cold Stone
12.2023 - 03.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
  • Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.

Link Crew Leader

James Logan High School
08.2023 - 08.2023
  • Coordinate with teams to establish an inclusive, collaborative work to teach incoming freshman what High School is about
  • Applied leadership and mentoring skills to help freshmen in social and academic areas
  • Gave individual attention to encourage learning and confidence-building

Internship

Raising leaders
07.2023 - 08.2023
  • Entered journal entries corresponding with revenue and expenses
  • Greeted clients, and prepared for client meetings
  • Received, scanned, and cataloged document records
  • Answered calls and provided information needed

Education

High School -

James Logan High School
05.2025

High School Diploma -

Chabot College
Hayward, CA
05-2028

Skills

  • Communication skills
  • Bilingual [Spanish]
  • Adaptability
  • Time Management
  • Organization
  • Fast Learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Host

Texas Roadhouse
03.2024 - Current

Ice Cream Server

Cold Stone
12.2023 - 03.2024

Link Crew Leader

James Logan High School
08.2023 - 08.2023

Internship

Raising leaders
07.2023 - 08.2023

High School -

James Logan High School

High School Diploma -

Chabot College

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