Bianca Sebastian
Summary
Resourceful professional with experience in social services and patient care. Known for critical thinking, time management, and adaptability to change. Committed to delivering efficient client support and maintaining accurate records to enhance service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Welfare Examiner
Oneida County Department of Social Services
Rome, New York
11.2025 - Current
- Evaluated client applications for social services eligibility and compliance.
- Guided clients in completing forms and documentation for benefits, ensuring compliance and accuracy.
- Conducted interviews to gather information and assess individual needs, facilitating tailored support and services.
- Reviewed case files and maintained accurate records in agency systems.
- Informed clients about community resources and support services, enhancing access to essential assistance.
- Handled inquiries from clients regarding program policies and procedures.
Patient Care Technician
Rome Health Hospital
Rome, New York
11.2022 - 02.2025
- Monitored vital signs and reported changes to healthcare team.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Collaborated with nursing staff to deliver patient care and support daily living activities.
- Engaged with patients to address concerns and enhance their overall experience.
- Supported mobility by assisting patients with walking and transfers.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Documented patient information accurately in electronic health records.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Delivered emotional support to patients and families, helping them navigate challenging situations.
- Instructed new employees on proper techniques of performing daily tasks.
Education
High School Diploma -
Oriskany High School
Oriskany, NY06-2021
Some College (No Degree) - Nursing
Utica College
Utica, NYSkills
- Eligibility determination
- Interviewing skills
- Interviewing techniques
- Case management
- Client advocacy
- Client support
- Social services knowledge
- Community resource navigation
- Safety compliance checks
- Emergency response techniques
- Effective communication
- Professional communication
- Team collaboration
- Conflict resolution
- Adaptability to change
- Critical thinking
- Time management
- Emotional support provision
Certification
- Basic Life Support (BLS) Certification
- CPR Certified
Timeline
Social Welfare Examiner
Oneida County Department of Social Services
11.2025 - Current
Patient Care Technician
Rome Health Hospital
11.2022 - 02.2025
High School Diploma -
Oriskany High School
Some College (No Degree) - Nursing
Utica College