CONNIE LEASURE
Largo,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and maintaining positive attitude. Work experience in Social Welfare system, Children/Youth services, Real Estate Sales, Radio and TV Account Executive Sales, Food/Beverage Service and Sales.
Overview
17
17
years of professional experience
Work History
Social Welfare Examiner
Chautauqua County
Jamestown, NY
07.2017 - 09.2023
- Analyzed applicants' financial records to determine eligibility for benefits.
- Evaluated applications for benefits according to established guidelines, policies, and procedures.
- Recognized by management for providing exceptional customer service.
- Maintained detailed case notes and records of client interactions.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Monitored compliance with deadlines related to benefit applications, or renewals.
- Developed and implemented social welfare programs.
WIAO Youth Program Coordinator
Venango Training and Development Center
Oil City, PA
03.2007 - 06.2017
- Provided program elements and services over 2 counties, Warren and Forest, that provide labor market and employment information, as well as postsecondary education and training activities, to at-risk youth ages 16 to 21 with barriers.
- Planned and implemented developmentally appropriate curriculum to meet needs of youth.
- Developed and implemented youth program activities, including field trips, summer career camps, work experiences, and dropout prevention.
- Ensured compliance with relevant laws, regulations and policies governing youth programs.
- Facilitated workshops on topics such as leadership skills, college and career readiness, and career counseling.
Education
High School Diploma -
Southwestern Central High School
Jamestown, NY06-1982
Skills
- Policy interpretation
- Client assessment
- Eligibility determination
- Cross-cultural sensitivity
- Interviewing techniques
- Benefits administration
- Customer service, sales
- Fundraising
Accomplishments
- Coordinated Community Fundraiser collecting $10,000 for Foster Care Children in PA
- Coordinated Community Fundraiser collecting $11,000 Warren County Cancer Care Center
- Coordinated Community Fundraiser collecting $1,100 for Warren County Disabled Veterans
Timeline
Social Welfare Examiner
Chautauqua County
07.2017 - 09.2023
WIAO Youth Program Coordinator
Venango Training and Development Center
03.2007 - 06.2017
High School Diploma -
Southwestern Central High School
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