Malarie Bartlomiejczak
Buffalo,NY
Summary
To serve Erie County Department of Social Services in the capacity of a Energy Crisis Worker #3
Overview
8
8
years of professional experience
Work History
Social Welfare Examiner
Erie County Department of Social Services
08.2023 - Current
- Assisted clients in completing applications for social welfare programs.
- Reviewed documentation to verify eligibility for benefits and services.
- Provided information on available resources and support services to clients.
- Interview clients to determine their most pressing needs and help them address those needs.
- Communicating with other agencies for information sharing purposes.
- Maintained accurate records of client interactions and application statuses.
- Responded promptly to inquiries regarding program guidelines and requirements.
- Participated in training sessions to enhance knowledge of social welfare policies.
- Verified applicant information by conducting field visits to validate information reported on application.
- Adapted quickly to changes in regulations affecting client eligibility criteria.
- Implemented quality control measures for case reviews, maintaining high standards of accuracy and consistency across the department.
- Managed caseload of applicants, consistently reviewing income eligibility via statewide verification system.
Energy Crisis Worker #2
Erie County Department of Social Services
10.2020 - 08.2023
- Conducted applicant interviews and determined eligibility for assistance for social welfare programs.
- Reviewed application process with applicants and assisted in preparation of documents to apply for state benefits.
- Data entry using New York State's Welfare Management System (WMS)
- Assisted clients in navigating application processes, ensuring they received the appropriate benefits in a timely manner.
- Establish relationships with other vendors to facilitate agreements between clients and vendors.
Energy Crisis Worker #1
Erie County Department of Social Services
10.2017 - 01.2019
- Entered data accurately into database systems, ensuring high levels of precision and consistency.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
Leonardo Da Vinci
BuffaloSkills
- Oral communication
- Eligibility determination
- Benefits administration
- Policy interpretation
- Interviewing techniques
- Client assessment
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
Timeline
Social Welfare Examiner
Erie County Department of Social Services
08.2023 - Current
Energy Crisis Worker #2
Erie County Department of Social Services
10.2020 - 08.2023
Energy Crisis Worker #1
Erie County Department of Social Services
10.2017 - 01.2019
Leonardo Da Vinci