Janee Holmes
Buffalo
Summary
Experienced with building supportive relationships with youth to encourage positive development and growth. Utilizes strong communication and problem-solving skills to address challenges and provide effective guidance. Knowledge of creating safe and nurturing environments that cater to diverse needs of youth.
Overview
10
10
years of professional experience
Work History
Senior Clerk/Typist
Erie County Department of Social Services
08.2024 - Current
- Supported departmental goals by consistently meeting or exceeding performance expectations and deadlines.
- Reduced errors in documentation by proofreading documents and verifying data accuracy before submission.
- Managed multiple projects simultaneously, prioritizing tasks effectively to ensure timely completion of all assignments.
- Provided exceptional customer service to both internal and external clients, addressing inquiries promptly and professionally.
- Maintained an up-to-date knowledge of organizational policies and procedures, ensuring compliance at all times within daily operations.
- Improved team collaboration by effectively communicating with colleagues and supervisors on a regular basis.
Youth Detention Worker
Erie County Detention Facility
03.2024 - 09.2024
- Addressed challenging behavioral issues with innovative approaches
- Resolved conflicts among youths effectively, promoting a peaceful environment
- Implemented new protocols to manage crisis situations
- Building relationships with youth and demonstrating healthy safe ways of coping with difficult situations
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
To-Go Specialist
Red Robin
10.2021 - 03.2024
- Developed specialized skills in customer service and client relations
- Ensured order accuracy
- Resolved customer issues swiftly
- Implemented strategies to improve performance, accuracy, and quality
Teacher Assistant
Just Kids, Childcare
08.2019 - 08.2021
- Assisted teachers in curriculum planning and execution
- Implemented innovative learning techniques
- Resolved classroom conflicts effectively
- Fostered a supportive learning environment
Special Needs Teacher Assistant
St.Johns BVS
09.2017 - 05.2019
- Assisted in designing individualized learning plans
- Facilitated interactive learning activities
- Supported students with diverse needs
- Managed behavioral challenges effectively
- Responsible for communicating with therapists and parents to ensure each child is reaching milestones they need to reach
Daycare Teacher
Storytime Childcare
01.2015 - 05.2016
- Implemented innovative educational programs for children
- Collaboratively worked with a team of 5 teachers
- Enthusiastically nurtured children's emotional and social growth
Education
High School Diploma - Biochemical Engineering
Hutchinson Central Technical Highschool
06.2026
Associate - Criminal Justice
Erie Community College
09.2023
Skills
- Organizational Skills
- Record Keeping
- Advocacy
- Safety monitoring
- Emotional support
- Multitasking
- Conflict de-escalation
- Youth supervision
Timeline
Senior Clerk/Typist
Erie County Department of Social Services
08.2024 - Current
Youth Detention Worker
Erie County Detention Facility
03.2024 - 09.2024
To-Go Specialist
Red Robin
10.2021 - 03.2024
Teacher Assistant
Just Kids, Childcare
08.2019 - 08.2021
Special Needs Teacher Assistant
St.Johns BVS
09.2017 - 05.2019
Daycare Teacher
Storytime Childcare
01.2015 - 05.2016
Associate - Criminal Justice
Erie Community College
High School Diploma - Biochemical Engineering
Hutchinson Central Technical Highschool
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