Bianca Serrata
Gainsville,FL
Summary
Dedicated server with a proven track record of delivering attentive service and maintaining a clean dining environment. Committed to enhancing guest experiences through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Server
Arashi Yama Sushi & Hibachi
Gainsville, FL
08.2024 - 10.2025
- Delivered attentive service to guests in a high-volume dining environment.
- Recommended menu items tailored to customer preferences and dietary restrictions.
- Maintained cleanliness and organization of dining area throughout all shifts.
- Assisted kitchen staff with food preparation during peak hours to ensure efficiency.
- Managed cash register transactions, processing payments accurately and promptly.
- Provided exceptional service to a large volume of daily customers.
Busser/Food Runner
Dorona Steak House
Naples, Florida
06.2023 - 09.2023
- Cleared and set tables to maintain a clean dining environment.
- Assisted servers by refilling drinks and delivering food promptly.
- Maintained stock levels of utensils, napkins, and other dining supplies.
- Collaborated with kitchen staff to ensure timely food presentation.
- Followed health and safety guidelines for sanitation and cleanliness.
Host
The Pearl Seafood & Steak House
Naples, Florida
12.2022 - 06.2023
- Greeted guests warmly upon arrival at the upscale seafood and steak house.
- Managed reservations and waitlists using the restaurant's booking system.
- Assisted servers by communicating guest needs and special requests promptly.
- Provided guests with menus and informed them about daily specials effectively.
- Maintained a clean and organized front entrance for an inviting atmosphere.
- Handled guest inquiries and resolved concerns with professionalism and courtesy.
Education
High School Diploma -
Barron Collier High School
Naples, FL05-2024
Skills
- Customer service excellence
- Menu expertise
- Cash management
- Health compliance
- Food presentation skills
- Team collaboration
Timeline
Server
Arashi Yama Sushi & Hibachi
08.2024 - 10.2025
Busser/Food Runner
Dorona Steak House
06.2023 - 09.2023
Host
The Pearl Seafood & Steak House
12.2022 - 06.2023
High School Diploma -
Barron Collier High School