Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bianca Soler

Peachtree Corners,GA

Summary

Dynamic and results-driven professional with extensive experience in customer service at Walmart and Marshalls. Bilingual in English and Spanish, I excel in resolving inquiries and enhancing customer satisfaction. Recognized for leadership, teamwork and time management skills, I consistently deliver exceptional service while training new associates and optimizing team performance.

Overview

3
3
years of professional experience

Work History

Associate

Walmart
06.2023 - Current
  • Complete orders in a timely order while helping customers on the floor
  • Translate for customers and my coworkers, I work with all spanish speaking associates and am needed daily for both
  • Collaborated with team members to enhance customer service and resolve problems effectively.
  • Trained new associates on procedures and how to correctly complete the job
  • Multi-task completing orders, finding items, and taking orders to customers outside in a timely manner
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer find out their needs and make sure they're satisfied

Associate

Marshalls
07.2022 - 06.2023
  • Resolved customer inquiries and complaints through effective communication and active listening.
  • Helped large amount of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assisted customers with inquiries, ensuring prompt and accurate service.

Server

Costa Verde Restaurant
04.2022 - 09.2022
  • Delivered exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
  • Took orders in Spanish since it was a Peruvian restaurant
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs promptly.


Education

Associate of Science - Medical Technology

Georgia State University
Atlanta, GA
05-2026

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Bilingual
  • Leadership qualities
  • Customer interaction
  • Sales techniques
  • Friendly and helpful

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Associate

Walmart
06.2023 - Current

Associate

Marshalls
07.2022 - 06.2023

Server

Costa Verde Restaurant
04.2022 - 09.2022

Associate of Science - Medical Technology

Georgia State University

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Bianca Soler