Bianca Sumrall
Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Uber Partner
Uber And Lyft
02.2017 - Current
- Built and maintained positive relationships with passengers by providing friendly and professional customer service.
- Handled customer inquiries and suggestions courteously and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Adhered to all safety regulations and traffic laws while driving.
Forex Exchange Operations
Northern Trust Investments
10.2005 - 07.2016
- Set up and maintained paper and electronic filing systems for records, correspondence and other materials.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Collected, arranged, and input information into database system.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Prepared contracts and related documentation according to strict standards.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Met with members to understand goals and recommend solutions to fit specific needs.
Education
Harold Washington Community College
Chicago, ILHigh School Diploma -
Lindblom Technical High School
Chicago, ILSkills
- Complex Problem-Solving
- Analytical Thinker
- Time Management
- Cross-Functional Team Player
Timeline
Uber Partner
Uber And Lyft
02.2017 - Current
Forex Exchange Operations
Northern Trust Investments
10.2005 - 07.2016
Harold Washington Community College
High School Diploma -
Lindblom Technical High School
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