Bianca Tripp
Los Alamitos,CA
Summary
Highly committed Patient Access Representative with experience in hospital registration, financial counseling, and office administration. Proven leader and team player with strong communication and organizational skills. Demonstrates a clear understanding of PIH Health mission and values, adaptability to change. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
FINANCIAL COUNSELOR
PIH Health Hospital
Whittier
10.2022 - Current
- Advocates for patients by obtaining their eligibility and providing a breakdown of coverage and benefits
- Calculates and secures upfront collections an efficient, accurate, respectful manner
- Audits Patients accounts limiting billing discrepancies
- Documents activity pertinent to the patient's visit, in MedSeries 4.
PATIENT REGISTRATION REPRESENTATIVE
PIH Health Hospital
Whittier
03.2021 - 10.2022
- Verified insurance and collected critical data elements to properly identify and bill patients
- Updated patient demographic information to prevent treatment and recordkeeping errors
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Assisted in Training onboarding staff in workflow
- Educated patients on their financial estimated responsibility and securing payment at the point of service.
OFFICE ASSISTANT
Dynami Movement Therapy
05.2018 - 03.2020
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Monitored and ordered office supplies to ensure inventory was well-stocked and organized
- Delivered high-quality administrative and customer service.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
California University of Long Beach
Long Beach, CA06.2019
HIGH SCHOOL DIPLOMA -
Los Alamitos High School
06.2015
Skills
Reliable & trustworthy
Meticulous attention to detail
Strong interpersonal skills
Dedicated team player
Insurance eligibility verifications
Schedule management
Microsoft Office
Medical terminology
Timeline
FINANCIAL COUNSELOR
PIH Health Hospital
10.2022 - Current
PATIENT REGISTRATION REPRESENTATIVE
PIH Health Hospital
03.2021 - 10.2022
OFFICE ASSISTANT
Dynami Movement Therapy
05.2018 - 03.2020
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
California University of Long Beach
HIGH SCHOOL DIPLOMA -
Los Alamitos High School