Diana Hadash
Tomball,TX
Summary
Dedicated positive professional with a versatile skill set and over 15years of outstanding experience in Patient Access; I am an Oriented, decisive leader with extensive knowledge and leadership skills. A quick learner and self-starter with strong interpersonal skills, friendly and courteous customer service skills. I pride myself on accuracy, patient confidentiality as well as high productivity and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Financial Counselor
HCA Houston Healthcare Tomball
Tomball, USA
- Getting self pay quote for patients
- Go on the floors to collect payments
- Obtaining signature for IM and Moons
- Minimize registration errors
- Relieves staff during meal breaks
- Register and admit all patients after the other registration departments are closed
- Updated accounts on the Bill hold report for facility
Department Secretary
HCA Healthcare Inc.
Tomball, TX
05.2022 - Current
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced interdepartmental communication by scheduling appointments.
- Received, sorted, and distributed correspondence to staff members.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards as outlined in company policies and legal regulations.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed reception area, answered telephone calls and received packages.
- Obtaining Authorization
Patient Access II
Tomball Regional Medical Center
Tomball, USA
01.2014 - 01.2019
- Register patients for Physical therapy
- Obtaining MNO
- Running sanctions checks for new physician not on staff
- Collecting payments
- Verifying insurance
- Obtaining authorization for treatment
- Welcome patient and family members in a professional manner
Patient Access I
Tomball Regional Medical Center
Tomball, USA
01.2008 - 01.2014
- ER registration
- Fast pace
- Verify insurance
- Collect payment
Education
GED -
Skills
- Excellent verbal communication skills
- Excellent written communication skills
- Follows policies
- Follows procedures
- Follows instructions
- Follows pre-determined guidelines
- Works with minimal supervision
- Works with minimal direction
- Supports organization’s goals
- Supports organization’s objectives
- Punctual
- Dependable
- Reliable
- Insurance verification
- Telephone etiquette
- Customer service
- Time management
- Multitasking and organization
Timeline
Department Secretary
HCA Healthcare Inc.
05.2022 - Current
Patient Access II
Tomball Regional Medical Center
01.2014 - 01.2019
Patient Access I
Tomball Regional Medical Center
01.2008 - 01.2014
Financial Counselor
HCA Houston Healthcare Tomball