Diana Hadash
Tomball,TX
Summary
Dedicated positive professional with a versatile skill set and over 15years of outstanding experience in Patient Access; I am an Oriented, decisive leader with extensive knowledge and leadership skills. A quick learner and self-starter with strong interpersonal skills, friendly and courteous customer service skills. I pride myself on accuracy, patient confidentiality as well as high productivity and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Financial Counselor
HCA Houston Healthcare Tomball
- Getting self pay quote for patients
- Go on the floors to collect payments
- Obtaining signature for IM and Moons
- Minimize registration errors
- Relieves staff during meal breaks
- Register and admit all patients after the other registration departments are closed
- Updated accounts on the Bill hold report for facility
Department Secretary
HCA Healthcare Inc.
05.2022 - Current
- Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced interdepartmental communication by scheduling appointments.
- Received, sorted, and distributed correspondence to staff members.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards as outlined in company policies and legal regulations.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed reception area, answered telephone calls and received packages.
- Obtaining Authorization
Patient Access II
Tomball Regional Medical Center
01.2014 - 01.2019
- Register patients for Physical therapy
- Obtaining MNO
- Running sanctions checks for new physician not on staff
- Collecting payments
- Verifying insurance
- Obtaining authorization for treatment
- Welcome patient and family members in a professional manner
Patient Access I
Tomball Regional Medical Center
01.2008 - 01.2014
- ER registration
- Fast pace
- Verify insurance
- Collect payment
Education
GED -
Skills
- Excellent verbal communication skills
- Excellent written communication skills
- Follows policies
- Follows procedures
- Follows instructions
- Follows pre-determined guidelines
- Works with minimal supervision
- Works with minimal direction
- Supports organization’s goals
- Supports organization’s objectives
- Punctual
- Dependable
- Reliable
- Insurance verification
- Telephone etiquette
- Customer service
- Time management
- Multitasking and organization
Timeline
Department Secretary
HCA Healthcare Inc.
05.2022 - Current
Patient Access II
Tomball Regional Medical Center
01.2014 - 01.2019
Patient Access I
Tomball Regional Medical Center
01.2008 - 01.2014
Financial Counselor
HCA Houston Healthcare Tomball