BIANCA VOLOTAO
New York
Summary
Entry-level phlebotomy technician looking for an opportunity to apply my compassion for people, and strong work ethic. As a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I look forward to improving patient outcomes and collaborating with other patient-centered staff.
Overview
3
3
years of professional experience
Work History
Receptionist
Murray Hill Place Inc - Non Profit Organization
New York
12.2021 - 04.2024
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant
Vancourt Inc - Non Profit Organization
New York
03.2021 - 08.2021
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assistance and support to the Office Manager by organizing different duties in different locations of the organization in New York.
- Handled the organization of supplies for the pantry and kitchen for the residents.
Education
Phlebotomy Technician
Technical Institute of America
New York, NY01-2025
GED -
Pathways to Graduation Manhattan
New York, NY05-2021
Associate of Applied Science - Biotechnology
Borough of Manhattan Community College
New York, NYSkills
- Document management
- Database management
- Office organization
- Customer service
- Call handling
- Inventory management
Affiliations
- I participated in social activities in the Itapori Cultural Center(members of the Opus Dei) in Brazil, South America. Assisted unprivileged communities and promoted various educational activities, such as painting, reading, recreational activities, and cooking. Visited households and invited the children to spend time at the center, and offered meals. I lead and managed well activities with children from 5 years old of age to 12 years old of age.
- Participated in preparing, serving and feeding meals for homeless people in a Catholic organization in Rio de Janeiro, Brazil, South America.
- Participated in the reforestation in Andrade Costa, Brazil, we planted a diverse type of vegetation, and trees.
- My favorite hobbies are: baking, writing, reading, being around my family and friends, love animals, enjoy standup paddle surfing, hiking, and love movies and theaters.
Timeline
Receptionist
Murray Hill Place Inc - Non Profit Organization
12.2021 - 04.2024
Administrative Assistant
Vancourt Inc - Non Profit Organization
03.2021 - 08.2021
Phlebotomy Technician
Technical Institute of America
GED -
Pathways to Graduation Manhattan
Associate of Applied Science - Biotechnology
Borough of Manhattan Community College
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