Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Ward

Hoffman Estates,IL

Summary

Dedicated and reliable worker, seeking an opportunity as a Paralegal. Dependable candidate successful at managing multiple priorities with a positive attitude. Eager to secure a entry level position with the willingness to learn and grow within the firm.

Overview

9
9
years of professional experience

Work History

Revenue Specialist

Kuehne + Nagel
10.2022 - Current
  • Review negative GP accounts and audit incorrect invoices.
  • Review freight invoices to determine accurate billing of services rendered within agreed-upon rates.
  • Ensure each customer's credit is valid and within good standing prior to invoicing.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Ocean Import Coordinator

DB Schenker
09.2021 - 09.2022
  • Responded to customers and internal requests and notices about documentation status
  • Created and transmitted accurate documentation to governmental agencies for import activities.
  • Served as expert point-of-contact for internal and external questions and issues dealing with import operations to drive consistent communication.
  • Supported import metrics around import functions and drove continuous performance improvements.

Ocean Import Agent

Expeditors
03.2016 - 08.2021
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Ensured all financial documents was processed, maintained and verified.
  • Liaised with customers provide status updates and explain cargo shipment delays.

Intern

Life Links
06.2014 - 08.2014
  • Provided outreach workshops and lectures to individuals that attended Life Links
  • Demonstrated adherence to deadlines and the ability to work independently
  • Participated in supervised training with eagerness to learn and receive
    feedback
  • Maintained confidentiality of records relating to clients treatment(s)

Education

Bachelor of Arts - Psychology

Eastern Illinois University
Charleston, IL
05.2015

Skills

  • Payment Processing
  • Customer Experience
  • Report Generation
  • Accurate Documentation
  • Regulatory Documentation
  • Basic Mathematical Calculations

Timeline

Revenue Specialist

Kuehne + Nagel
10.2022 - Current

Ocean Import Coordinator

DB Schenker
09.2021 - 09.2022

Ocean Import Agent

Expeditors
03.2016 - 08.2021

Intern

Life Links
06.2014 - 08.2014

Bachelor of Arts - Psychology

Eastern Illinois University

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Bianca Ward