Bianka Coy
Odessa,TX
Summary
Experienced professional with a proven track record in thriving collaborative environments, ready to contribute to project success. Recognized for unwavering reliability and adaptability in meeting the ever changing needs of dynamic teams. Demonstrates exceptional organizational abilities and communicates effectively to ensure seamless coordination and efficient workflow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier | Stocker | Produce Associate
La Tienda
02.2024 - 07.2024
- Organized inventory and redesigned product displays, increasing sales by 10%
- Maintained accurate stock levels, preventing overstocking and reducing expired products
- Provided exceptional customer service, assisting with inquiries and checkout processes
Assistant Manager
Torchy's Tacos
03.2023 - 11.2023
- Promoted from server to assistant manager within months due to strong leadership and performance
- Streamlined inventory management processes, leading to a 15% reduction in product waste
- Assisted in daily operations, ensuring high service standards and staff efficiency
Manager
Rosa's Cafe
10.2020 - 02.2023
- Led a team of 20, increasing productivity by 25% and boosting customer satisfaction by 30%
- Implemented operational improvements that reduced order discrepancies by 10%
- Developed and conducted customer service training programs, resulting in a 20% increase in satisfaction ratings
Education
High School Diploma -
Richard Milburn Academy
Odessa, TX09.2022
Odessa Collegiate Academy
Odessa, TX12.2021
Skills
- Effective Team Leadership
- Client Support
- Inventory Management
- Point Of Sale Systems
- Prioritization and Scheduling
- Bilingual Proficiency: English/Spanish
- Service-oriented Communication
- Quality Control
- Detail-Oriented Analysis
- Analytical Problem-Solving
- Proficient Computer Skills
- Proficient in Microsoft Office Suite
- Critical Thinking Skills
Certification
- TABC Certification
- Food Handler Certification
Accomplishments
- Increased customer satisfaction by 20% at Rosa’s Cafe through enhanced service training.
- Reduced product waste by 15% at Torchy’s Tacos by implementing effective inventory control measures.
- Boosted sales by 10% at La Tienda through strategic inventory organization and product placement.
Enhancements And Tailoring
- Stronger action verbs to highlight leadership, efficiency, and impact.
- More structured formatting to improve readability and professionalism.
- Achievements section to showcase measurable success.
- Core competencies section refined for better alignment with leadership roles.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier | Stocker | Produce Associate
La Tienda
02.2024 - 07.2024
Assistant Manager
Torchy's Tacos
03.2023 - 11.2023
Manager
Rosa's Cafe
10.2020 - 02.2023
Odessa Collegiate Academy
High School Diploma -
Richard Milburn Academy
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