Bianka Travis
Saint Paul,MO
Summary
Versatile professional with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
No Leash Needed
02.2024 - Current
- Greeting clients and their pets while answering any questions and ensuring a smooth check-in and check-out process
- Scheduling and confirming appointments and managing reservations
- Providing detailed information about facility services, answer client questions, and resolve any issues or concerns
- Maintaining accurate records of client information, pet details, and service requests
- Selling membership packages to clients that best fit their needs
Cashier
Dierbergs
01.2023 - 11.2023
- Operated the cash register to process sales transactions with efficiency
- Greeted customers warmly, assisted with locating products, and addressed any questions or concerns
- Maintained up-to-date knowledge of store products, promotions, and loyalty programs to assist customers and promote sales
Florist/sales Associate
Dierbergs
01.2023 - 11.2023
- Handled customer orders efficiently, including taking orders over the phone, online, and in person
- Maintained/updated customer records and handled billing and invoicing
- Kept informed about current floral trends, seasonal flowers, and shop inventory to provide recommendations
- Worked closely with the floral design team to relay customer preferences and special requests
Busser/Food Runner
The Avenue Steakhouse
08.2021 - 12.2021
- Set and reset tables efficiently between guests, ensuring that all table settings are clean and ready for new diners
- Assisted servers by refilling water glasses, bringing additional utensils or condiments, and responding to special requests
- Monitored and restocked tables with necessary items
- Provided attentive service to guests, addressing any immediate needs or requests
Education
Esthetics -
The Salon Professional Academy
St Charles, MOHigh School Diploma -
St. Charles High School
Saint Charles, MO06.2023
Skills
- Communication
- Time management
- Customer Service
- Organization
- Problem-Solving
Timeline
Front Desk Receptionist
No Leash Needed
02.2024 - Current
Cashier
Dierbergs
01.2023 - 11.2023
Florist/sales Associate
Dierbergs
01.2023 - 11.2023
Busser/Food Runner
The Avenue Steakhouse
08.2021 - 12.2021
High School Diploma -
St. Charles High School
Esthetics -
The Salon Professional Academy
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