Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
American Oncology Network
Bethesda, MD
05.2021 - Current
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Organized charts, documents and supplies to maintain team productivity.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Handled general office duties to support administrative staff during peak hours.
Medical Assistant
American Career Institute
Wheaton, MD
05.2009 - 11.2024
Registered new patients into practice management software program accurately entering demographic information.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Filed insurance claims forms in accordance with applicable regulations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Phlebotomist
Primary and Alternative Medicine Center
Silver Spring, MD
01.2010 - 07.2015
Ensured compliance with federal regulations governing laboratory procedures.
Prepared specimens for transport to external laboratories.
Provided excellent customer service while interacting with patients.
Educated patients on proper blood draw techniques.
Assisted in the preparation of laboratory specimens for analysis and testing.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Responded quickly and effectively to emergency situations.
Reported any abnormal results or trends to supervisor or laboratory manager.
Provided assistance to clinical staff during patient visits.
Maintained a clean, safe, and organized work environment.
Performed venipuncture and other blood collection procedures according to established standards.
Processed samples accurately and efficiently.
Adhered to HIPAA guidelines regarding patient privacy.
Assisted in the training of new phlebotomists.
Verified patient information prior to specimen collection.
Documented patient information into electronic medical records system.
Education
High School Diploma -
Albert Einstein High School
Kensington, MD
06-2008
Some College (No Degree) - IT
Montgomery College
Rockville, MD
Skills
Payment Collection
Indirect Patient Care
Procedure Assistance
Patient-focused care
Data Entry
Medical Billing
Certification
CPR
MEDICAL ASSISTANT CERT.
Timeline
Medical Assistant
American Oncology Network
05.2021 - Current
Phlebotomist
Primary and Alternative Medicine Center
01.2010 - 07.2015
Medical Assistant
American Career Institute
05.2009 - 11.2024
High School Diploma -
Albert Einstein High School
Some College (No Degree) - IT
Montgomery College
CPR
MEDICAL ASSISTANT CERT.
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