Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Bibiana Maria Sepulveda Gomez

Revere,MA

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, . Proven ability to enhance guest engagement and satisfaction through personalized service. Proficient in cash handling and multitasking, consistently ensuring a seamless dining experience while maintaining a clean and inviting atmosphere.

friendly, willing to learn new experiences

Overview

18
18
years of professional experience
1
1
Certification

Work History

Server, Bartender

La Esquina - Mexican Restaurant
02.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server, Bar Tender

Fajitas Sport Bar
06.2015 - 09.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Busser, Food Runner, Server

10 Table Restaurant
01.2008 - 02.2015
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Bachelor of Arts - Business Manager

CESDE
Medellin Antioquia Colombia
11-2004

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

TIPS


Languages

English
Professional Working

Timeline

Server, Bartender

La Esquina - Mexican Restaurant
02.2021 - Current

Server, Bar Tender

Fajitas Sport Bar
06.2015 - 09.2020

Busser, Food Runner, Server

10 Table Restaurant
01.2008 - 02.2015

Bachelor of Arts - Business Manager

CESDE

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