Bibi Fazieya Mohamed
Jamaica,NY
Summary
Total of 6 years experience in the Food Industries and Customer service. Hardworking and passionate job seeker with strong organizational skills. Knowledgeable and dedicated customer service professional with extensive experience .Solid team player with outgoing, positive demeanor and Motivated to maintain customer satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier/Food Server/Cook's Assistant
SMR Cafeteria
11.2018 - 05.2023
- Giving full attention to customers; taking time to understand the point being made and asking questions as appropriate.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained up-to-date knowledge of product and service changes.
- Proficient in the structure and content of the english language.
- Polished, professional and calm demeanor, positive attitude and patient with challenging situation.
Education
High School Diploma -
Cummings Lodge Secondary School
Georgetown GuyanaSkills
- Training development aptitude
- Money handling abilities
- Customer Service
- Complaint resolution
- Follow-up skills
- Critical Thinking
- Professional telephone demeanor
- Problem-solving abilities
- Customer Relationship Management (CRM)
Timeline
Cashier/Food Server/Cook's Assistant
SMR Cafeteria
11.2018 - 05.2023
High School Diploma -
Cummings Lodge Secondary School
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