Summary
Overview
Work History
Education
Skills
Timeline
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Bich Phuong Dzuong

Midway City,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Caseworker

MEGA State Insurance
02.2016 - 05.2020
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Reduced recidivism rates through effective case management and personalized support services.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Streamlined documentation processes, increasing efficiency in caseload management.

Case Coordinator

HPG Associate
02.2011 - 05.2016
  • Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
  • Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
  • Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
  • Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.

Education

GED -

Golden West College
Huntington Beach, CA
05.1994

Skills

  • Client Interaction
  • Case Information Confidentiality
  • Client Engagement
  • Client Advocacy
  • Motivational Interviewing

Timeline

Caseworker

MEGA State Insurance
02.2016 - 05.2020

Case Coordinator

HPG Associate
02.2011 - 05.2016

GED -

Golden West College

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Bich Phuong Dzuong