Bich Phuong Dzuong
Midway City,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Caseworker
MEGA State Insurance
Garden Grove, CA
02.2016 - 05.2020
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Reduced recidivism rates through effective case management and personalized support services.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Streamlined documentation processes, increasing efficiency in caseload management.
Case Coordinator
HPG Associate
Garden Grove, CA
02.2011 - 05.2016
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
- Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
- Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
- Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.
Education
GED -
Golden West College
Huntington Beach, CA05.1994
Skills
- Client Interaction
- Case Information Confidentiality
- Client Engagement
- Client Advocacy
- Motivational Interviewing
Timeline
Caseworker
MEGA State Insurance
02.2016 - 05.2020
Case Coordinator
HPG Associate
02.2011 - 05.2016
GED -
Golden West College